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Baskin-Robbins

3.5
(88 reviews)

Business Details

10550 Craftsman Way, San Diego, CA
92127, United States
(858) 673-4000

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 10550 Craftsman Way, San Diego, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
10550 Craftsman Way, San Diego, CA
92127, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 192 items

Explore offerings from Baskin-Robbins on 10550 Craftsman Way in San Diego, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

192 items

Reviews

3.5
88 reviews
5 stars
46
4 stars
9
3 stars
3
2 stars
4
1 star
26
  • KP
    Kristen Porter
    Apr 20, 2026
    2.0
    The staff is nice but I fit here right when it opened and I took them a extra 20 minutes to open
  • RC
    Russell Condray
    Apr 12, 2026
    5.0
    The kids working where very friendly and fast
  • NK
    Nina Kim
    Apr 6, 2026
    1.0
    My son’s birthday is around the corner and it reminded me of the horrible experience we had at this location last year when I got a cake for his birthday. I went to pick up the cake at store opening and no one was there. I called the stores number and after some calls the owner found out the employee was running late and asked me to come back at a later time. Fine, it happens. I come back later in the day to pick up and the cake I ordered is not ready. They forgot to make it. The employee says she can make it but it’ll take some time. Now, I’m already behind schedule because the store wasn’t opened when it should have been in the first place. I tell her it’s not an option and I need a cake to take right then. She tells me I can grab a same sized ready-made cake in the freezer. I ordered a baseball cake, which I believe is one of the smaller cakes in the cookies and cream flavor but the options available in the freezer are a hard no for my son’s birthday party and the cakes that might remotely work are a flavor he wouldn’t like. I pick out a cake the next size up that theme wise would work, but still disappointed it’s not a baseball cake for his baseball themed party in the flavor cookies and cream. I show the employee what I picked out and she proceeds to tell me I can’t have the cake because it’s a bigger size. I tell her it’s not by choice I’m getting this cake and it was because of their mistake. She calls the owner to ask if I can go ahead and take it but the owner says NO. She offers instead a free tub of ice cream and I can pick out a smaller sized cake. Like really? You guys made a mistake and decided in that moment to cheap out. I went ahead and took a small sized cookie dough ice cream cake that no one ended up eating because they weren’t fans of the nasty bits of dough throughout the cake. Needless to say we have never been back to order another cake or get ice cream. Seems like the owner lives in the area because she’s always posting about Baskin Robbins in the mom’s Facebook group. Sad this is how you run a business as a community member. Steer clear yall, the ice cream is not even that good. Handles ice cream is coming to Carmel mtn. Thank goodness
  • AF
    Alligator Firm
    Apr 3, 2026
    1.0
    I waited for my order for about 40 minutes — absolutely ridiculous! No service, no explanation, no apology. Completely disappointed, will never order from here again!
  • VN
    Vance Nahman
    Jul 3, 2025
    1.0
    Walked there for an ice cream cone early evening. One customer ahead of us (family of five). The first thing we noticed was blaring static music from an FM station that quickly turned into louder insane radio ads. Only one speaker was working, so they had turned it way up, overdriving the speaker. We first signaled an employee decorating a cake about the music being so loud. She ignored us. Then we mentioned it to the other employee scoping ice cream. He said he just got there five minutes before and the music was blaring. We asked if he could turn it down and he said only the manager could. Hmmm. After waiting a frustrating 10 minutes for service (while the other employee decorated a cake and did her best to ignore us) we asked again. Again he went into the other room and talked to the cake decorator and came back and said he can’t turn it down. We listened to static laden ads for IBS and a class action request for boys who were sexually abused in San Diego. Nice. Finally she turned it down as we ordered. But as we were leaving she turned it back up! Ok - whatever. Somebody needs to tell these guys that they’re in the service business. I’ll drive to Carmel Mountain from now on.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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