old town salinas has an exciting venue for fantastic pizza and live music. that’s thanks to restaurateurs kristen wood and michael foley, who opened a heirloom pizza salinas, the second location of their beloved monterey heirloom pizza.
heirloom pizza co. is the culmination of 17 years in the pizza business and you don’t become monterey county’s best pizza without learning a few things:
the staff is critical to success.
keep the menu simple and maintain the highest standards in quality. the details matter. lead by example.
heirloom’s goal is to embed itself in the fabric of our neighborhood and the monterey bay peninsula community. a destination for locals and tourists alike.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.