While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I ordered online to pickup. They forgot the chips. The brc burrito has only rice and no beans. My chipotle buttito and bowl has way too much rice and not enough of anything else. The one on Northgate Blvd is good. The one on folsom seems be skimping on the ingredients and using rice as a filler. Even the tortilla wrap was not cooked well.
DA
Dominic Akpan-Inwang
Aug 21, 2026
4.0
They never fail
ZZ
Zach
Aug 18, 2026
1.0
Poor food quality. Chicken is terrible and giant chunks of cabbage core not cut up well. Flavor is bland. Chipotle is much better.
ID
Isaac Dixon
Aug 16, 2026
5.0
Brayan is THE BEST I LOVE HIM. So nice and patient and will go big places
MF
Michael Fasula
Jul 23, 2026
4.0
The food is good but sometimes the service is so-so. There's never anyone eating in the restaurant. It's weird.
What are the regular business hours for El Pollo Loco in Sacramento?
El Pollo Loco is open daily from 9:30 AM to 10:00 PM.
Does El Pollo Loco offer delivery, and if so, what are the delivery hours?
Yes, El Pollo Loco offers delivery every day from 9:30 AM to 10:00 PM.
What are the dine-in hours at El Pollo Loco?
Dine-in service is available daily from 9:30 AM to 9:00 PM.
Is El Pollo Loco open on major holidays?
On December 24th, El Pollo Loco is open from 9:30 AM to 7:00 PM; it is closed on December 25th. On December 31st, it operates from 9:30 AM to 8:00 PM and on January 1st from 10:00 AM to 8:00 PM.
What forms of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer any mobile app or online ordering options?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or online via their menu at https://order.elpolloloco.com/menu/.
What amenities does El Pollo Loco provide to enhance customer experience?
El Pollo Loco offers free Wi-Fi and has a drive-through for convenient service.
Where is El Pollo Loco located in Sacramento?
El Pollo Loco is located at 7820 Folsom Blvd, Sacramento, CA 95826, USA.
How can nearby self-storage facilities be useful for El Pollo Loco customers?
Nearby self-storage facilities like Superior Self Storage, Life Storage, and Extra Space Storage are convenient for customers who may want to combine errands, such as picking up food and managing storage needs in the same trip.
What nearby medical and counseling services can customers access around El Pollo Loco?
El Pollo Loco is close to healthcare providers such as Sutter Center for Psychiatry and Sutter Health, offering medical and mental health services that customers might find convenient to visit before or after dining.
Are there any educational institutions near El Pollo Loco for visitors to consider?
Yes, Western Career College, Sacramento State Nursing, and Carrington College Home Office are nearby educational institutions that might interest visitors or students who want to grab a meal or order food.
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