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El Pollo Loco

4.2
(1,642 reviews)

Business Details

5055 Auburn Blvd, Sacramento, CA
95841, United States
(916) 344-7939

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
5055 Auburn Blvd, Sacramento, CA
95841, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.2
1,642 reviews
5 stars
897
4 stars
408
3 stars
160
2 stars
76
1 star
101
  • JC
    Jean Coughlin
    Oct 10, 2026
    1.0
    I ordered the 3 piece meal upgraded to 2 breasts and a wing and had a coupon. Got home and had 1 breast and 1 wing with 2 shredded corn tortillas that were unusable. I called and they offered to replace the meal but I didn't feel like going back out again. Very disappointing.
  • MH
    Michelle Hetherington
    Oct 6, 2026
    3.0
    We went through the drive thru. The person taking our order was rude. When we got to the window, the manager had taken over the transaction and seemed to be reprimanding the drive thru person who took our order, which was maybe necessary. We got home, the chicken on our salad was dry and much of it was blackened. The tostada bowl was over fried and smelled like the oil needed to be changed. Salsa was missing from the bag. We've definitely had much better experiences there, but not today. It will be a while before we go back.
  • TD
    Terri D
    Sep 18, 2026
    5.0
    My first visit to the El Pollo Loco was wonderful. The quesadilla was delicious and the attendant was friendly.
  • ML
    Maggie Lee
    Sep 8, 2026
    4.0
    Always a great value for your food order. Sometimes the chicken thighs are sort of dry
  • JL
    J Lee
    Aug 13, 2026
    1.0
    My order didn't go through the first time on the site. I did it again and went through. When I picked up my food I was given 1 order. When I came back after work to find out why I was charged twice but only given 1 order they wouldn't refund me tried to blame Doordash, I told them I picked up my order and why didn't I receive both orders. They admitted it was 2 orders and I only received 1. So why couldn't I get refund for food I didn't receive. The two managers I spoke were absolutely no help! I called the corporate line and was told I had to wait a few days to hear back from someone and still no refund!

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Sacramento?

El Pollo Loco in Sacramento is open every day from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located?

El Pollo Loco is located at 5055 Auburn Blvd, Sacramento, CA 95841, United States.

Brand Certified Facts from El Pollo Loco

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Certified October 18, 2026Yext Knowledge Graph
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