While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
My order didn't go through the first time on the site. I did it again and went through. When I picked up my food I was given 1 order. When I came back after work to find out why I was charged twice but only given 1 order they wouldn't refund me tried to blame Doordash, I told them I picked up my order and why didn't I receive both orders. They admitted it was 2 orders and I only received 1. So why couldn't I get refund for food I didn't receive. The two managers I spoke were absolutely no help! I called the corporate line and was told I had to wait a few days to hear back from someone and still no refund!
LP
Lenin Peralta
Aug 9, 2026
1.0
Me dieron las sobras de alguien más no me dieron no una tan sola salsa mala atención
KS
Kerry Siebert
Aug 6, 2026
5.0
Ordered the four piece, but they were out of legs and thighs. Wound up with two breasts and three wings. It was a fair trade off.
JP
Joy Peace
Aug 3, 2026
1.0
The food was nasty disgusting gross and my meal cost over 50 dollars
NW
Neville Wall
Jun 28, 2026
5.0
Great food and service. El Pollo Loco not designed for strong atmosphere but plenty of space.
What are the opening hours of El Pollo Loco in Sacramento?
El Pollo Loco in Sacramento is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 5055 Auburn Blvd, Sacramento, CA 95841, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa.
Can I place an order for El Pollo Loco online?
Yes, you can order online through their menu link at https://order.elpolloloco.com/menu/auburn-blvd-madison-ave or by using the El Pollo Loco app.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in authentic Mexican cuisine with fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for your convenience.
What are some nearby places where I can visit after dining at El Pollo Loco?
After dining at El Pollo Loco, you can visit nearby places like The Eye Connections retail store, Redbox rental kiosks, or relax at Mathew's Barber Studio.
Are there other food options near El Pollo Loco?
Yes, nearby you can find Domino's Pizza for pizza lovers, Lucky Dumpling House for Chinese cuisine, and L & L Hawaiian Barbecue for barbecue dishes.
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