Smoking Tiger® [Established in 2020]
Smoking Tiger’s mission is to share Korean culture through the lens of Coffee and Bread. This excites us because it allows us to explore new trends and revisit classic ones through our service, products, music, and merchandise. For the past years, we’ve been blessed to work directly with farmers from Jeju Island as well as one of the oldest furniture makers in Korea to source and manufacture our in-store goods. We choose to invest extra time and money in these areas in order to share a taste of our roots with our expanding community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.