In the early 90's, I fell in love with a tiny counter service taqueria in Southern California. Together with my wife, Linda, we worked to create Don Quixote’s mexican restaurant which opened December 13, 2006. Our concept was to bring customers traditional Mexican cuisine combining the speed and convenience of fast food together with the atmosphere of a sit down restaurant. We understand in order for a restaurant to succeed it must constantly evolve. Your ideas and suggestions are always welcome.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.