Jimmy John's

Reviews

• LC

  LIFE ACCORDING TO CASEY

  5 days ago
  1.0
  Sent my daughter in to get me a giant Turkey Tom and the lady working there couldn't be bothered and made my kid order online and ofcoarse the sandwich was lame as hell. Never again will I eat at this dump.
• NF

  Nika Ferguson

  5 days ago
  1.0
  I visited this location on my lunch break I'm an attorney the worker by the name shanthal escobedo was very rude and disrespectful because I placed an order online which i waited 30 mins for a online order smh they added mayonnaise on my sandwich which im allergic to i went back in to see if I could have my sandwich remade shanthal asked can she see your receipt and told me you didn't request not to have mayo on your sandwich reminder I'm a customer people in the restaurant having lunch she was nasty told me next time if I dont put no mayonnaise they can't remake it then i requested my money back she said im the onwer and manager and told me she not giving me no refund and to call corporate so basically she void my order I have no sandwich jj took my money and I would never ever eat at this location ever again nor purchase my company lunches from this location this place is horrible shanthal escobedo, have a bad attitude and she is going to cause this company to lose alot of customer's because of her bad customer service and bad behavior when dealing with customers all she had to do is fix the order. PLEASE DON'T VISIT THIS LOCATION ITS POOR CUSTOMER SERVICE. And the way my sandwich was made looked like it came out the trash can. I would be calling the health department to report this local.
• MS

  Marilyn Sandoval

  Jun 20, 2026
  3.0
  Came in on a Saturday when they first opened. We realize big orders take time. We didn’t know we needed a 24 hr ahead of time to make an order. We decided to go with a smaller order but we were charged more than if we got a big order. The girl who took our order seemed very irritated that she had to even make it. She didn’t smile or anything and when handled our order I told her sorry for the inconvenience and still she was very standoffish and just walked away. That was very rude of her if she don’t like her job maybe she shouldn’t be working there!
• CJ

  Cameron Johnson

  Apr 20, 2026
  2.0
  Jimmy John's has moved to a kiosk ordering system and the line easily gets overwhelmed with individuals who do not understand how to use the kiosk. Instead of employees taking the time to assist customers, they defer to letting the line go out the door. Freaky bad customer handling and service. Edit: And they got my order wrong. So much for specifying "No Mayo, No Tomato." It's on the receipt.
• BS

  Bert S

  Apr 2, 2026
  5.0
  This is my edited/updated review. I was promised a free sandwich after ordering my first sandwich from the app. I did it, but no free sandwich, the staff didn't know why and couldn't help. I had a different sandwich from my first visit, it was fresh but woefully short on meat unlike my first sandwich. Im quite put off jimmy John's for now. I don't know what magic they are working, but Jimmy John's is winning the sandwich war. Fresh and delicious and so much meat. We'll done,I'll be back!