Bricks and Birch specializes in artisan wood-fired pizza baked in our brick oven from fresh, and largely organic, locally-sourced ingredients. We also feature an assortment of creative pastries and deserts which are baked fresh daily by our pastry chefs. Both vegan and gluten-free options are available. Additionally, we are a full-service coffee shop, and have partnered with Stumptown Coffee Roasters to bring their award-winning coffee to Redlands.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.