Brand Certified
El Pollo Loco
4.1(2,156 reviews)
Certified by El Pollo Loco • Aug 16, 2026
Business Details
13139 San Pablo Ave, Richmond, CA
94805, United States
Certified by El Pollo Loco • Aug 16, 2026
(510) 234-0097
Certified by El Pollo Loco • Aug 16, 2026
https://restaurants.elpolloloco.com/ca/richmond/13139-san-pablo-ave
Certified by El Pollo Loco • Aug 16, 2026
About
Certified by El Pollo Loco • Aug 16, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richmond,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Aug 16, 2026
Hours
Certified by El Pollo Loco • Aug 16, 2026
Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM
Reviews
4.1
2,156 reviews
5 stars
1,118
4 stars
549
3 stars
255
2 stars
97
1 star
137
- BTBaygurl75 ThomasAug 7, 20265.0That food was so fresh and seasoned. The rice was ok, but the broccoli,corn, and beans were great!
- CGCarlos Diaz GalavizAug 5, 20265.0I made a mobile order on my way to this location. As soon as I came in, I was greeted by Jennifer at the counter. As soon as she took my name, she got to work. She made sure my order came out quickly and made sure that everything that I ordered was in my bag. I initially wanted to make this review through the El Poyo Loco app, but since I ordered online, I did not have a survey number. I did not let me go past the initial screen. But I was very adamant about leaving a review. I decided to leave it here on Google instead, just to give Jennifer her flowers as she is an incredible staff member there. The kind of service that makes me want to come back to this location and keep giving them business
- OOOsvin elias OchoaJul 27, 20262.0El pollo esta excelente muy rico pero hubieron unos pequeños errores en el servicio numero 1 falto los cubiertos 2 nos dieron una ensalada equivocada
- CBCharisse BuchananJul 25, 20265.0OMG ! The best chicken tacos I ever had with beans . Yes I sat right.there in the parking lot just eating my Good food by myself, and not sharing. Oh the store bathroom was really clean too.
- PCPhilip ChenJul 18, 20265.0Good food. The service is good and polite.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Richmond, CA?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM.
What time does El Pollo Loco in Richmond open for dine-in service?
Dine-in service is available daily from 9:30 AM to 10:00 PM.
Does El Pollo Loco offer delivery, and what are the delivery hours?
Yes, El Pollo Loco offers delivery service every day from 9:30 AM to 11:00 PM.
Are there any special holiday hours at El Pollo Loco in Richmond?
On December 24, the hours are 9:30 AM to 7:00 PM; the restaurant is closed on December 25; December 31 hours are 9:30 AM to 8:00 PM; it opens at 10:00 AM on January 1, closing at 10:00 PM.
Where is El Pollo Loco located in Richmond, CA?
El Pollo Loco is located at 13139 San Pablo Ave, Richmond, CA 94805, USA.
What types of payment does El Pollo Loco accept?
They accept American Express and Visa credit cards.
Can I order food from El Pollo Loco online?
Yes, you can order online via their official ordering website or through the El Pollo Loco app.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, focusing on fire-grilled chicken and handmade guacamole, salsas, and dressings.
Are there nearby grocery stores where I can shop before or after dining at El Pollo Loco?
Yes, nearby grocery stores include FoodMaxx, CWS Store, Smart & Final Extra, and Apna Foods, which is convenient for additional shopping needs.
What nearby transit or points of interest can help me find El Pollo Loco in Richmond?
Nearby points of interest include Chevron gas stations and Amazon Locker - Kyah, which can serve as landmarks when locating El Pollo Loco on San Pablo Ave.
Are there any nearby places for relaxation or grooming near El Pollo Loco?
Yes, Moler Barber College and KS Brows and Indian Suits are close by for grooming and beauty services, accessible before or after dining.
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