El Pollo Loco

Reviews

• CA

  Catch up With Arlette

  Jul 20, 2026
  1.0
  If I could give zero stars, I would every time I've gone there. The food is normally good but every time I come across this young lady, I can't remember her name. She is very always rude always rolling her eyes and always seems like it's a bother to ask for anything I've had to experience drive-through and in person I will never be going back to this one again. I've loved going to this one because I always came across nice people and clean atmosphere But every time I come across her, she is very rude and rolled her eyes like it's a problem to ask for anything even when I had to drive back one time to get chicken that they forgot to put on my toast that she had a big problem over and gave me attitude and my husband today got food and she just rolled her eyes. I don't think that's very respectful or that should be given in any food place at all.
• MD

  Melissa Duran

  Jul 7, 2026
  5.0
  Lu pita was very helpful Food was hot And fresh.
• EC

  ElzMendoza C

  Jul 7, 2026
  5.0
  excelente atencion y lupita una maravillosa persona atendiendo a las persona muy amable 🙌🏻
• RG

  Robert Gullart

  Jun 17, 2026
  4.0
  Teresa was great very helpful and kind to us senior.
• JP

  Jeff Pickell

  Apr 6, 2026
  3.0
  I have been to many EPL's over the years. This one served dark meat chicken on their tacos. Normally, that would be great, as I prefer dark meat. Unfortunately, this was the fattiest chicken I have ever had. The woman I spoke with apologized and asked if I wanted something else. I got to of their junior burritos. I was kind of disappointed in the experience.