Arby's

Reviews

• JN

  Jeanne Newell

  Sep 27, 2026
  1.0
  Bad experience... I drove thru drive thru. A male answered. Very weird unfriendly odd behavior. After a minute of talking to him. I almost left. Totally cared less about the customer. I ended up ordering 4 sliders. And 5 piece pancake potoes. When I got to the window. The black long haired male employee was laughing looking at me. I assume talking to food preparer. I considered canceling my order as this guy was a totaly unprofessional. Well I paid and went home. The chicken sliders dried out burnt. The pancake potoes smelled and tasted like fried in old oil. Plus shorted me one. Manager needs to look into this employee. If he can't be professional. And messes with customer food. Needs to find another job. I will never visit this location again. When I attempted to call to speak to a manager 3 times phone picked up hung up.. I called back 30 minutes later. Asked for manager. Asked what this was about. I asked again to speak to manager. Said not there i asked name Alex. I asked the person talking to name. Said Albert. I asked if long black hair . Ya! Whats this about. So I told him didn't appreciate his attitude. Or charging me for 5 piece potatoe cake and giving 4. That smelled like old oil. He said cant blame me for human error. Then he said what do you want. I said your attitude will get you in trouble. I will call manager tomorrow. Total jerk! Manager better do something or I will go higher up. As this employee should not be dealing with customers or handling their food. As I saw him.drop something and pick up.off floor. Follow up >OWNER I read your reply. I hope you do investigate. If you dont... others will. I attempted to call you the next day from 10 am on. Pick up hang up 12 times. Again as I said if manager didnt address this bad behavior. Selling me food cooked old oil Rancid that can make a person ill. Plus poor food handling. Charging me for a 5 piece giving 4. And burnt dried chicken. Dropping items on floor then bagging it for customer. Then telling me his name is Albert when the employee ID on the receipt says OT. Plus the other employer participating in this unprofessional behavior. When I couldn't reach manager. I reported to cooperate.
• SD

  Shawna Dangelo

  Aug 13, 2026
  5.0
  My mom and I frequent this Arby's location. The staff is always kind and do their jobs well. When the floor was wet, am employee assisted my mom to her seat. We'll continue going when we can.
• FC

  Frank Castrellon

  Aug 3, 2026
  5.0
  Arby’s is always fire. They’ve always been expensive but worth it. Keep up the good work my peoples.
• GF

  goopypoop flapmonkeyspank

  Jul 30, 2026
  2.0
  I ORDERED VEGETAR AND THEY GAVE ME MEATY?? 🤔😳😱😱
• TS

  Theresa Simpson

  Jul 17, 2026
  5.0
  I order online for pickup in the drive thru. I like the roasted turkey bacon sandwich and my boyfriend gets the double beef and cheddar with potato cakes. Granddaughter likes the kids meal ham sandwich with curly fries.