Pizza Factory

Reviews

• DC

  Dominic Cavilia

  Aug 18, 2026
  5.0
  Great experience and excellent food.
• SV

  Shaleen VIden

  Jul 19, 2026
  5.0
  Bought a large half/half pizza. They don’t scrimp on the toppings all of which were of delicious quality. Not over baked…not under baked. Unable to eat it all it stores well in the fridge. Microwave for 40 seconds and it’s as good as the night before. Congrats!!
• DD

  Day

  Jul 11, 2026
  5.0
  I used to know the franchise owners, back in 2006 when I was 12. They were always really great people. Us local skaters would pour in, ask to help fold boxes, and they'd make us a food to share. Classic Americana experience. I'm sure the store has been passed on to others, but it still looks like the tastiest spot on the Feather River – Josh, Sean ✌️
• MB

  M Bentz

  Jun 4, 2026
  5.0
  After recently reading a negative review about Iris I just wanted to share my experience. I've visited Pizza Factory countless times and have always found her to be polite, professional, and attentive. Customer service isn't always easy, especially during busy rushes, but she's always treated me and my family with kindness and respect. She’s a great addition to the team. The food is great, the staff works hard, and I've always enjoyed my visits here. It has been consistently positive.
• AG

  Angelina Gutierrez

  Jun 3, 2026
  1.0
  ris was incredibly rude and should not be working in customer service. When I raised a concern, her response was, “I don’t know how you didn’t notice it the first bite.” That comment was completely unnecessary, disrespectful, and showed a total lack of professionalism. Instead of helping, she chose to be sarcastic and make me feel like the issue was my fault. If this is how she treats customers, she has no business being the person representing this company. This was one of the worst customer service experiences I’ve had, and management should seriously reconsider having someone with this attitude interacting with customers. She was no help at all. Other than that the manger onboard handled it well. Irises attitude was nasty.