We opened our first restaurant in the summer of 2004 in Palo Alto, California! Over a decade and multiple locations later, we have turned our passion for fresh, high-quality deep dish & thin crust pizza and genuine hospitality into a signature experience that can only be summed up as “Patxi’s.”
Patxi’s embodies what your favorite neighborhood restaurant should be a warm, welcoming place where you can share a delicious meal with friends and family and feel right at home. As we continue to grow, we’ll stay true to our roots and never forget what makes each bite of our pizza so special. When you walk through our doors, you’re in for a treat.
When you sit down at our table, you’re family!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.