While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pomona,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
They have such good food and great friendly service
NM
Nick Meastas
4 days ago
5.0
Went around 2pm and it wasn't too busy. Food was hot and fresh and came out quickly! My Grandma loves the chicken salads and I always get tacos!
MR
Monique Reyes
5 days ago
2.0
Came through to pick up lunch for the boss, I do not eat here ever. Decided to try the double chicken bowl and was super disappointed. There was maybe 5 little pieces of chopped up OLD & DRY chicken that was surely from YESTERDAY! And to add insult to injury....even the soda was crap. In addition, staff should work on their people skills. I get it, it's POMONA but you ARE being paid to provide customer service. Will not be back.
WB
Wendy Brown
May 6, 2026
1.0
Burritos were 90% rice with only 5 tiny pieces of chicken in the Chipotle chicken burrito. I ordered 4 for others and was so embarrassed because the food was so poorly made. For the price , I expected better.
DP
Dan P.
Mar 29, 2026
1.0
This has got to be worst pollo loco/fast food place in Pomona. The last 4 times I've tried to buy dinner here, they have been completely out of chicken! One time I got to the drive thru and the guy taking orders said "welcome to Pollo Loco, what I can I get you?" I proceed to order my neal when he says "uuhhh we don't have any chicken right now, is that alright?" What do you mean is that alright?! How would that be alright? Then another time coming home from visiting my husband in the hospital I was going to stop and get dinner, the whole place was completely closed! It was still early, during business hours. There was no sign or anything explaining why it was closed. My husband has also tried picking up dinner here and every time, there's no chicken. How is that possible? Just shut the place down already. Go to the pollo loco on Rio Rancho Rd. Or the one in Laverne.
What are the regular opening hours of El Pollo Loco in Pomona, CA?
El Pollo Loco in Pomona is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 10:30 AM to 9:30 PM.
Does El Pollo Loco in Pomona offer delivery services?
Yes, El Pollo Loco in Pomona offers delivery services, so you can enjoy their food from home or office.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Can I order El Pollo Loco food online in Pomona?
Yes, you can order food online through their official order page at https://order.elpolloloco.com/menu/e-holt-ave-n-garvey-ave.
What is El Pollo Loco's specialty food preparation style?
El Pollo Loco specializes in fire-grilling whole chickens marinated with a special recipe of herbs, spices, fruit juices, and garlic, ensuring authentic Mexican flavors.
Where is El Pollo Loco located in Pomona?
El Pollo Loco is located at 123 E Holt Ave, Pomona, CA 91767, United States.
Does El Pollo Loco provide Free Wi-Fi and drive-through services?
Yes, El Pollo Loco in Pomona has free Wi-Fi for customers and also offers a drive-through service for convenient pickup.
What nearby hotels can I stay at when visiting El Pollo Loco in Pomona?
Nearby hotels include OYO USA, OYO Hotel Pomona CA - I-10 & Hwy 71, and Hotel Pomona CA - I-10 & Hwy 71, providing convenient accommodation options close to El Pollo Loco.
Are there nearby gas stations near El Pollo Loco in Pomona for refueling during your visit?
Yes, Mobil and the Exxon & Mobil Stations are nearby, allowing you to refuel conveniently when visiting El Pollo Loco.
What other dining options are available near El Pollo Loco in Pomona?
Nearby dining options include Jack in the Box (burger and fast food), Culichiroll (sushi and Mexican), Little Caesars Pizza, and Asian Express (Chinese and Thai cuisine), offering variety after your visit to El Pollo Loco.
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