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McDonald's

3.6
(893 reviews)

Business Details

3001 Bernal Avenue, Pleasanton, CA
94566, United States
(925) 249-0620
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3001 Bernal Avenue, Pleasanton, CA
94566, United States

Hours

Monday5:00 AM - 11:30 PM
Tuesday5:00 AM - 11:30 PM
Wednesday5:00 AM - 11:30 PM
Thursday5:00 AM - 11:30 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday5:00 AM - 11:30 PM

Reviews

3.6
893 reviews
5 stars
328
4 stars
208
3 stars
150
2 stars
75
1 star
132
  • JD
    Jeremy Daniel
    3 days ago
    1.0
    This is genuinely the worst McDonald’s I’ve ever been to, and the only reason I keep returning is because it’s the only location in the area. I ordered a chicken biscuit with a round egg and paid an extra $2.50 for the egg. When I checked the bag, the label showed the correct order, so I assumed everything was fine. I got home about 15 minutes later and discovered there was no egg on the sandwich. The issue isn’t just the missing egg it’s the fact that I paid for something I didn’t receive. This happens constantly at this specific location. When you try to let them know about the mistake, the person who I assume is the manager gets visibly irritated, as if correcting their error is an inconvenience. It’s extremely frustrating. Please, someone open another McDonald’s in this area. This one needs competition.
  • LS
    Lovepreet Singh
    Apr 26, 2026
    1.0
    Very disappointed with the customer service. The response time was extremely slow, and it felt like no one was really listening or trying to help. There was a clear lack of care for customers, which made the whole experience frustrating. I hope they improve their service and start valuing their customers more.
  • JP
    Justin Poindexter
    Apr 16, 2026
    2.0
    Always a wait...
  • JD
    Jason Davis
    Apr 2, 2026
    1.0
    By far the worst McDonald's I've ever been to. They force you to wait in the curbside pickup spots no matter what, for no reason whatsoever. The food is neither "fast" nor technically even food if we're being honest. I would give this location 0 stars if I could. I sat there for an hour after an associate first told me I was lying about what time I placed my order, only to find out 20 minutes later there conviently was a glitch and they never saw my order to begin with!
  • RB
    Ricardo Barreto
    Mar 3, 2026
    1.0
    Mal servicio del manager siempre que boy está de mal humor pésimo servicio

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3001 Bernal Avenue, Pleasanton?

McDonald's at 3001 Bernal Avenue is open Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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