Jamba

Reviews

• AG

  Ashley Gomez

  Jul 6, 2026
  5.0
  Great! Staff is very nice and hard working
• AA

  aaliyah aguilar

  Jul 4, 2026
  1.0
  My experience at Jamba today was extremely disappointing. After a workout, my friends, my boyfriend, and I stopped in for smoothies and food. The experience was made worse because it involved an employee we had already had an issue with the day before. Yesterday, my boyfriend respectfully gave feedback about the employee’s customer service because he wasn’t calling out completed orders and was rude during the interaction. Unfortunately, when we returned today, we were served by the same employee, Branden. We ordered three drinks and food for everyone. We received our food, but never received the drinks that were ordered with my boyfriend’s order. After waiting and wondering why our order was taking so long, we asked about it, only to find out our drinks had been placed in the refrigerator without anyone calling our names or letting us know they were ready. The employee later claimed he had called them, but none of us heard anything, and even the manager had to address the situation. What makes this especially concerning is that our order was marked as dine-in, and only part of our order was given to us. It didn’t feel like an honest mistake. Given the interaction from the previous day, it left us feeling like this was done intentionally in response to my boyfriend’s feedback. This isn’t the first negative experience our family has had with Branden. My mother-in-law has also had issues with his attitude and customer service. He consistently comes across as unhappy to be there, and unfortunately, that affects the experience of customers.Employees in customer service should treat every customer professionally, regardless of previous interactions or feedback. Accountability matters, and I hope management takes these repeated concerns seriously.
• VC

  Vic Chavez

  Jun 20, 2026
  1.0
  Ordered with one other person ahead of me and it took 30 minutes to get two acai bowls. 5 other larger orders who came in and ordered after me got their orders before me.
• BG

  Bren G

  Mar 11, 2026
  1.0
  Horrible attitude from the guy with yellow glasses. Kind lady not the guy.
• KH

  Keri Hope

  Mar 3, 2026
  1.0
  Unfriendly and they don’t prioritize customers orders.