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Baskin-Robbins

4.2
(115 reviews)

Business Details

60 E Washington St, Petaluma, CA
94952, United States
(707) 763-3131

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 60 E Washington St, Petaluma, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Baskin-Robbins
60 E Washington St, Petaluma, CA
94952, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 60 E Washington St in Petaluma, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

4.2
115 reviews
5 stars
72
4 stars
20
3 stars
9
2 stars
3
1 star
11
  • BB
    Brittney Bezos
    Sep 20, 2026
    1.0
    Horrible Customer Service. I ordered a milkshake online and when I came to pick it up, the worker said the flavor was out and to contact DoorDash, without asking any questions (I didn’t DoorDash or get a message saying the flavor was out) She didn’t offer any solutions so I said I wanted a refund and she said “well I don’t know how to do that our system isn’t working” that’s unacceptable. I wasted my time and was not offered anything for the inconvenience. She got a manger on the phone and told me to explain to the manager on the phone what was going on even though she’s the employee and knew what was going on. Her manager told her to refund me cash and when she gave me my change she didn’t even bother counting it back or apologizing for the inconvenience. She didn’t even talk. That was by far the worst customer service I’ve ever had.
  • HR
    Heather Rios
    Jul 11, 2026
    2.0
    I ordered online js. It's my babies first birthday order candles didn't receive at all but in my bag it was tipped out sundea that was babeies and one sundea was ok ..
  • FB
    Fran Blaye
    Nov 14, 2021
    4.0
    The girls were busy as hell but they noted who came in and the order they entered. I gave them a 4 because the ice cream I wanted wasn't in from corporate yet, but was listed as available in Nov. Not their fault, but I was disappointed. Oh well, I think I'll survive.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified October 04, 2026Yext Knowledge Graph
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