At Wagyu Master, we are dedicated to delivering an unparalleled Japanese A5 Wagyu shabu experience, featuring only the finest beef imported directly from Japan’s top regions. Born from an exclusive collaboration between Chubby Group and Wagyu Master — one of Japan’s largest and most respected Wagyu exporters — this partnership guarantees that every cut we serve is certified A5 Wagyu by the Japan Meat Grading Association, with full lineage traceability for authenticity and quality. Our menu features three all-you-can-eat tiers, each designed to match different preferences and levels of indulgence. From curated selections to unlimited A5 Wagyu, every tier includes premium seafood, fresh vegetables, and our signature house-crafted broths.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.