This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream ShopDessert Shop
Sitting at the base of the San Gabriel mountains just northeast of downtown Los Angeles, Pasadena encapsulates a magic mix of old-world and modern charm. Our shop is located in Old Pasadena, the city's historic district for shopping and dining, beloved for its rich history, incredible architecture, and a warmth you can feel. We hope to capture that same feeling in our shop. Don't miss out on what Pasadena is most known for: its New Year's Day Rose Parade and Rose Bowl Game.
Location
Hours
Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.