Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Absolute worse customer service and management here. They talk about customers behind their back as one waits for their food, and the managers chip in and condone it. Never try and get food here. Food took over an hour to come out, despite multiple check-ins to see what was happening.
MO
Monica Ott
Apr 29, 2026
3.0
Drive thru was packed so we walked in. Out of toys food took a long time and tasted old anyways. Will not come back to this location. It looked like they needed more employees
TE
Thomas Evans
Apr 26, 2026
1.0
Another negative experience at an another McDonald’s. I really don’t understand what the point of taking customers orders is, if the employees are gonna give you whatever they want to regardless. Once again, I order from the McDonalds app, and intentionally chose an entire other store cause we’ve had issues with the one closer to our home, and we still run into the same issues.
I ordered a $6 McDouble meal deal with no onions, and they give us onions. Mind you, the paper literally stuck to the burger with instructions says “no onions”!? I ordered a cheeseburger meal with no pickles or onions, and they put pickles on it… AGAIN, literal piece of paper on the burgers says “ONLY KETCHUP, MUSTARD, & CHEESE”… it’s insane, is reading not a thing anymore, or customer satisfaction?? You can correctly take my money, but can’t properly make our orders!
Finally I ordered a kids 4 piece nugget meal, didn’t get the apple juice. I ordered medium chocolate shake, they gave me a small, but I caught that part at the window and they fixed it. They didn’t give me our requested sauces, BBQ, and Hot Mustard, and their sweet tea was literal water.
Why should I have to deep dive in my order at the window cause I don’t trust McDonald’s is gonna give me what I pay for? It’s a dang shame. Burger King is definitely out of my way, but probably waaay better and more secure at this point. Do better guys.
DS
Dennis Sun
Apr 20, 2026
1.0
Why is it that every item I ordered was incorrect? Drive Thru ordered 2 Saja Boys meals and 2 McGriddles. They messed up on the McGriddles and gave us McMuffins and noticed the wrong sandwich when we got home. Drove all the way back and got it replaced but they threw out our receipt. Returned home a second time to find the Saja Boy meals both were missing the sauce on the sandwich. Not even worth driving back a second time now especially when they threw out my receipt. Why do we pay extra for a promotional item for them to get the specific unique ingredient missing? Why do we have to open up every single sandwich to verify they gave the right food to us?
JC
Jacob “J-Cup” Campbell
Apr 19, 2026
1.0
Do not come to this McDonald's, the dinning room is filthy bathrooms are even worse, if you go inside prepare to be ignored by the staff, and if you actually get served this cheap sorry excuse for a store won't even give you a refill on there over priced fountain drinks. The staff are the exact reason people fought against the minimum wage increase, pay went up service went down. Absolute trash location
What are the regular operating hours of McDonald's in Pasadena, CA?
McDonald's in Pasadena is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru open daily from 5:00 AM to 2:00 AM.
What delivery services does McDonald's Pasadena offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Pasadena?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is McDonald's Pasadena's address and contact number?
The location is at 1320 East Colorado Blvd, Pasadena, CA 91106. You can contact them at +1 626-449-9597.
Are there any nearby eateries or restaurants close to McDonald's Pasadena?
Yes, nearby places include Pizza Man, Chicken Delight, and another McDonald's restaurant, providing additional dining options in the area.
What nearby services can I find near McDonald's Pasadena for home improvements or pest control?
Nearby you can find Pasadena Pool Services, Prolific Pest Control, and The Real Housekeepers of LA for home improvement and pest control needs.
Are there any local attractions or landmarks around McDonald's Pasadena worth visiting?
Yes, the Foothill Boulevard Milestone, a historical monument and museum, is located nearby and is worth checking out before or after your visit.
Does McDonald's Pasadena offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards program. More details are on their website.
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