At Klatch Coffee we deliver an experience that is casual, social and traditional. When it comes to serving specialty coffee, the right way, the best way, is the only way Klatch will allow.
We serve Award-Winning coffees. Award-winning coffees are born as a result of establishing long term relationships with the farmers who grow the beans. Our Direct Trade Model was established to work with the farmer. This model focuses on quality coffee, social responsibility, healthy environment, sustainability for all.
Our philosophy begins with quality coffee. We only buy the top 1% of coffee beans from around the world. We then roast our beans using a “Peak of Flavor” roast style, bringing out the unique profile of each bean.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.