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Brand Certified

Chipotle Mexican Grill

3.1
(948 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
180 El Camino Real, Palo Alto, CA
94304, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Reviews

3.1
948 reviews
5 stars
314
4 stars
166
3 stars
101
2 stars
64
1 star
303
  • SD
    Saam Dawoud
    2 days ago
    1.0
    Worst food I ever had Start order , they are out of most of the stuff , who serve didn’t tell that then I got the worst I ever had, bad experience with this chipotle I will never touch this store again
  • JJ
    John Jackson
    4 days ago
    1.0
    Why does this Chipotle location not have any ingredients?! All the other Chipotles in the Bay Area have ingredients ready except for this location. I will not return to this Chipotle again unless they make some serious and proper changes to the restaurant.
  • NL
    Nicholas Larsen
    May 13, 2026
    2.0
    This place is in a constant and almost comical state of disrepair. There is almost always something broken that affects your order. One week, it’s the soda fountain, now it’s the ice machine. A month ago they didn’t have tortillas. Today, there’s no meat except chicken. The staff is alright, although tight on portions and short with customers.
  • KV
    Kristen Vrionis
    May 7, 2026
    1.0
    This chipotle is consistently going down hill with each experience worse than the last. Generally, each time the workers there have been extremely rude. My prior order, the lady serving had a bad attitude and gave me half a scoop of chicken; I didn’t even bother complaining. This time, the worker didn’t understand and then got flustered when I asked for the cilantro cream on the side. Best part is when I got home, I saw a bug in my burrito bowl. Unfortunately I was part way done eating. Had to throw the rest away. Will be going to other chipotles in the Palo a lot area from now on.
  • RR
    rebeccacaesar
    May 3, 2026
    1.0
    Ordered online an hour ago, got there and they told me they don’t have my order. Asked if they can make it on the spot, said yes and made me wait for another 30 minutes. I ended just walked away because I wasted 1 hour 30 minutes of waiting and they seem unbothered, went up to them a few times no one cares. Mind you, this is a Stamford Shopping Center branch, worse experience/service I got at this mall

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Certified May 17, 2026Yext Knowledge Graph
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