McDonald's

Reviews

• AT

  A T

  May 12, 2026
  4.0
  So. Many. Parking Lot Surfers 🌊 at this McDonald's 🍔 location in Palm Springs. 🌴 I always have to watch out for people cutting through the parking lot here. I've honked at so many people here, some inches from hitting me. I don't even come here that often either. Customer service wise - you're lucky to find an employee here in a good mood. They change employees more often than they should. I have heard entitled rich ladies in their shiny BMWs scream and raise their voice at the employees because they got their order wrong. People are sometimes mean to the employees here, often unnecessarily.
• CC

  Carina

  May 11, 2026
  1.0
  Poor service. We did not receive all of the items we ordered, and we were given the wrong burger twice. Very disappointing experience. I would not come back and would give 0 stars if that were possible.
• YY

  YorkPa

  May 11, 2026
  1.0
  I’ve been coming here for years and the staff is always great. BUT…and it’s a big BUT…is how slow the service has become at this location. I’ve waited 35 minutes just to get through the drive-through recently. It’s no longer worth your time and there are other much faster options in the area.
• MS

  Michelle Castillo Soto

  Apr 30, 2026
  1.0
  Every single time I go to this McDonald’s I get horrible service. I have ordered on multiple occasions different months the frappe and I get the cheap paper cup less content in my cup but pay full price their excuse is we don’t have the cups right now. Like really!!!! January they ran out of cups February they ran out of cups like just be straight up you don’t want to order merchandise to have in stock. They also take for ever to get an order down this last time I ordered the frappe and a happy meal it literally took 30 minutes to get my order. The lead told me oh it because I’m training someone. Bs I heard all the drama being talked in the back the McDonald’s in DHS is better the one in Walmart is better this one sucks…..
• RM

  Raymond Mueller

  Apr 27, 2026
  1.0
  Tried to use the app, kept telling me it couldn't accept my card so I kept trying different payment routes, thought there was an issue with my accounts and then someone walked out from the dining room and let me know that the system was down and they had had to walk into the store. Once inside the store the user interface is much more invasive and abusive than the app. Staff did not staff the counter, people were sitting there waiting and waiting to find out any information. According to the manager the new management and the computers have switched over and there's some problem with that. That is what I heard from them when they were telling someone else at the counter after I'd stood there for 10 minutes waiting for a drink and some fries.

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