While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pacoima,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Service is trash here. The employees taking their sweet ass time. Dragging their feet. Went to check on my order status since it’s been close to half an hour and all the employees just ignore you.
JP
Jose Perez
Aug 20, 2026
5.0
Thank you for the well cooked meals. I appreciate the effort from the employees.
JP
Jonathan Agüero Pereira
Aug 6, 2026
2.0
Missing items form the order… no chips, no salsa. Disappointed!! I always go to Pollo Loco and never have any issues.
AT
Abran Talavera
Aug 2, 2026
2.0
If you come here check your order. No one inside is checking if your oder is right. I would understand if they where busy there it was hardly anyone there. Apparently they just give you what they want.
TT
TeeHee Tummy Tums
Jul 27, 2026
1.0
This place is getting worse every month it seems. Nasty attitude from some employees. And the quality control of the food and orders is terrible. In ordered the 4 piece breast and wing with mac n cheese, coleslaw, and con tortillas. I got flour tortillas and corn side dish. That burnt cluster in the picture is one of the wings. The other one was tiny. The chicken at El Pollo Loco is also getting smaller and smaller. The drumsticks are the size of buffalo wings ...or smaller. Corporate needs to fix this place.
$16 bucks for a meal that was only half edible. What a rip off. Serves me right ... I'll pack a lunch or go to a mom and pop shop next time.
What are the operating hours of El Pollo Loco in Pacoima?
El Pollo Loco is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco in Pacoima offer delivery services?
Yes, El Pollo Loco offers delivery services for customers.
What types of payment does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
Can I order food from El Pollo Loco online?
Yes, you can order from their menu online using the quick order link.
Does El Pollo Loco provide catering services?
Yes, catering is available at this location.
Is free Wi-Fi available at El Pollo Loco in Pacoima?
Yes, the restaurant offers free Wi-Fi to customers.
Is there a drive-through at El Pollo Loco Pacoima?
Yes, this location has a drive-through service.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby you can visit Pizza Loca for pizza, La Chiquita Y El Chiquilin for hot dogs and American fare, or Birrieria El Patron 818 for Mexican fast food in a food truck setting.
Are there any nearby services where I can wash my car or do laundry when visiting El Pollo Loco?
Yes, Mynor Car Wash and Half Price Laundromat are nearby for car washing and laundry services respectively, and Sunshine O Matic offers laundromat, dry cleaning, and bar services.
Where can I find nearby grocery and shopping options close to El Pollo Loco?
Superior Grocers supermarket and Divas Fashion & Nail Boutique clothing store are nearby for grocery shopping and apparel needs.
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