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El Pollo Loco

3.8
(1357 reviews)

Business Details

9800 Laurel Canyon Blvd, Pacoima, CA
91331, United States
(818) 897-8968

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pacoima,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
9800 Laurel Canyon Blvd, Pacoima, CA
91331, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.8
1,357 reviews
5 stars
652
4 stars
283
3 stars
142
2 stars
72
1 star
208
  • CO
    Cristhian Infante Ordoñez
    May 9, 2026
    2.0
    El que atiende amaneció emputado, si no traen ganas de trabajar no vengan 🙂.
  • RB
    RA BL
    May 8, 2026
    1.0
    Long wait, and all my family was food poisoning after eating food from this location
  • EE
    E
    Apr 30, 2026
    2.0
    Honestly its one of the saddest el pollo locations and the last business in a dying shopping center The employees attitude and attention to customer satisfaction probley closely reflects how they are treated by owners and customers alike Still they always come through and present el pollo loco flavor consistently It is the only location I have ever been to that straight up admitted to being out of cooked chicken in the middle of the day but hey no one is perfect You have been warned
  • OP
    Octavio Cabrera Pimentel
    Apr 28, 2026
    1.0
    Nuestra experiencia en este lugar ha sido pésima ( la de mis compañeros de trabajo y mía). En varias ocasiones (3 o 4) nos han enviado la orden sin el pollo. Pero esta última vez, lo que nos colmó la paciencia, es el maltrato que se le dio a una compañera de trabajo que fue a hacer la orden a la tienda. Intentamos comunicarnos a la tienda (3 o 4 veces) y nunca contestaron el teléfono. Sería muy conveniente que mejoraran su servicio al cliente porque nos gusta mucho la cocina del Pollo Loco, pero nos decepciona que no hagan bien las órdenes y que las personas traten groseramente a los clientes. Gracias.
  • LM
    LIZ MARTINEZ
    Apr 20, 2026
    4.0
    Food is okay, place needs to be more clean and better customer service, I get it they get busy but when ordering to go they sre always missing something. I don't even bother to go back since I'm home already and when I tried to complain on the website since is an ongoing issue but it never worked.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Pacoima?

El Pollo Loco is open daily from 10:00 AM to 11:00 PM.

Does El Pollo Loco in Pacoima offer delivery services?

Yes, El Pollo Loco offers delivery services for customers.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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