Brand Certified
El Pollo Loco
3.8(1357 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
9800 Laurel Canyon Blvd, Pacoima, CA
91331, United States
Certified by El Pollo Loco • May 17, 2026
(818) 897-8968
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/pacoima/9800-laurel-canyon-blvd
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Pacoima,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM
Reviews
3.8
1,357 reviews
5 stars
652
4 stars
283
3 stars
142
2 stars
72
1 star
208
- COCristhian Infante OrdoñezMay 9, 20262.0El que atiende amaneció emputado, si no traen ganas de trabajar no vengan 🙂.
- RBRA BLMay 8, 20261.0Long wait, and all my family was food poisoning after eating food from this location
- EEEApr 30, 20262.0Honestly its one of the saddest el pollo locations and the last business in a dying shopping center The employees attitude and attention to customer satisfaction probley closely reflects how they are treated by owners and customers alike Still they always come through and present el pollo loco flavor consistently It is the only location I have ever been to that straight up admitted to being out of cooked chicken in the middle of the day but hey no one is perfect You have been warned
- OPOctavio Cabrera PimentelApr 28, 20261.0Nuestra experiencia en este lugar ha sido pésima ( la de mis compañeros de trabajo y mía). En varias ocasiones (3 o 4) nos han enviado la orden sin el pollo. Pero esta última vez, lo que nos colmó la paciencia, es el maltrato que se le dio a una compañera de trabajo que fue a hacer la orden a la tienda. Intentamos comunicarnos a la tienda (3 o 4 veces) y nunca contestaron el teléfono. Sería muy conveniente que mejoraran su servicio al cliente porque nos gusta mucho la cocina del Pollo Loco, pero nos decepciona que no hagan bien las órdenes y que las personas traten groseramente a los clientes. Gracias.
- LMLIZ MARTINEZApr 20, 20264.0Food is okay, place needs to be more clean and better customer service, I get it they get busy but when ordering to go they sre always missing something. I don't even bother to go back since I'm home already and when I tried to complain on the website since is an ongoing issue but it never worked.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Pacoima?
El Pollo Loco is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco in Pacoima offer delivery services?
Yes, El Pollo Loco offers delivery services for customers.
What types of payment does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
Can I order food from El Pollo Loco online?
Yes, you can order from their menu online using the quick order link.
Does El Pollo Loco provide catering services?
Yes, catering is available at this location.
Is free Wi-Fi available at El Pollo Loco in Pacoima?
Yes, the restaurant offers free Wi-Fi to customers.
Is there a drive-through at El Pollo Loco Pacoima?
Yes, this location has a drive-through service.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby you can visit Pizza Loca for pizza, La Chiquita Y El Chiquilin for hot dogs and American fare, or Birrieria El Patron 818 for Mexican fast food in a food truck setting.
Are there any nearby services where I can wash my car or do laundry when visiting El Pollo Loco?
Yes, Mynor Car Wash and Half Price Laundromat are nearby for car washing and laundry services respectively, and Sunshine O Matic offers laundromat, dry cleaning, and bar services.
Where can I find nearby grocery and shopping options close to El Pollo Loco?
Superior Grocers supermarket and Divas Fashion & Nail Boutique clothing store are nearby for grocery shopping and apparel needs.
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