McDonald's

Reviews

• JH

  Joshua Boggs Helwig

  4 days ago
  1.0
  Rude customer service. Messed up my order drove 20 minutes away just for them to refuse to give a refund. DO NOT GO HERE
• VC

  Veronica H. Centeno

  May 7, 2026
  1.0
  Absolutely the worst customer service experience I’ve ever had. I ordered a coffee curbside and sat there waiting over 15 minutes while employees completely ignored me. No one came out, no update, nothing. I finally had to walk inside myself, and it honestly the employees purposely turned their backs on me instead of helping. Then the manager casually handed me an old stale coffee, blaming it on their machine not working, and actually tried to offer me old “bitter” coffee like that was acceptable. After already wasting my time, I then had to stand there another five minutes waiting for a fresh coffee that should’ve been made correctly from the beginning. Not one sincere apology, no urgency, no customer service whatsoever. Completely disrespectful and beyond frustrating.
• RK

  Roma Kraminskiy

  May 6, 2026
  2.0
  Too expensive and small meals
• DR

  David Rodriguez

  Apr 16, 2026
  4.0
  On the road and needed bathroom stop and a bit to eat for the return trip home. Restaurant and bathroom was clean, order done and it was fresh and hot.
• SS

  Shelby Sublett

  Apr 11, 2026
  1.0
  This is my local McDonald’s, and I know given all the other one stars and bad reviews, I haven’t had much of an issue here up until recently. I know this McDonald’s recently had a change in Management and sadly it seems it wasn’t for the better. Maribel, the new store manager, is incredibly rude and seems to be under qualified. The past few visits I’ve had I’ve mostly just heard the chastising words to her employees— today I actually witnessed it. I had a code for a large drink and a large fry. This code no matter what McDonald’s I go to NEVER works at the Kiosk. Most of the staff is chill about taking my order at the reg, but Maribel really seemed to be upset by this. There was an issue getting the code back up to use and instead of being understanding and presentable when her employee needed her manager powers, she greeted the situation with an eye roll and treated both me and the person taking my order like we were bothering her for making her… I dunno, do her job? I’m not normally one to complain. This location hired new management for any number of reasons, but I figured for the store to go in a better direction should have been one of them. Maribel seems to be unprofessional, unreliable and under qualified for this position. I’m all for second chances for everyone. So can corporate maybe give her better training? Maybe new technology is hard for her and it’s all over whelming and I totally get that. But that isn’t my fault nor her employees. Asking for help is always ok, poor customer service isn’t.

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