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El Pollo Loco

4.0
(745 reviews)

Business Details

1611 E Katella Ave, Orange, CA
92867, United States
(714) 532-2766
https://restaurants.elpolloloco.com/ca/orange/1611-e-katella-ave

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Orange,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1611 E Katella Ave, Orange, CA
92867, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM

Reviews

4.0
745 reviews
5 stars
385
4 stars
159
3 stars
80
2 stars
39
1 star
82
  • MB
    Martin Buseth
    May 10, 2026
    5.0
    Great place EBT friendly, good food I go here at least twice a month.
  • BD
    Beatriz Diaz
    May 9, 2026
    2.0
    We stop by every Friday, because my son loves pollo loco but yesterday afternoon the young lady working the counter and window was very rude. I usually don’t leave any reviews to any place, but I really had to let it out of check We order 3 combos with 2 sides each And 2 extra sides that were the same as the sides for 1 of the combos. When we got our food I noticed the 1 sides we order were missing. I went up to the lady and asked her if I can please have the side salad and that we were missing. She then proceeded to to take look at it and give it to me and when I asked her for the ranch I requested when I was putting the order in the self ordering sister she didn’t want to give it to I just wash it off and went to our table then dumb me notice again the side corn was as well missing I went up to and try to ask a guy who was there then she goes roll her eyes and said fine I just give it to you like I was stealing. The she takes the receipt in a Rude manner and when grabbing my side she did this gesture of throwing the container hard to make sure I noticed she was annoyed by my request. And grab a lid at that point im pissed and all I did was told her I don’t a lid . She looks me dead in the ayes mad and I did too as a coworker said to her “yeah get it right is for here “ I wanted to talk to the manager but my son wanted his chicken I was not going to disturb his peace. I noticed as we were having dinner she was looking at us with a furious face very uncomfortable experience. And I get it there she could be having a bad day, but I asked nicely, I try to explain what I was missing and I requested what I had order I was not stealing from the restaurant.
  • AM
    Andres Meza
    May 7, 2026
    4.0
    I wish there was a baby changing table in each restroom. There's plenty space for it on the walls. That's the only reason for the 4 stars. Everything else was great. Placed a mobile order and it came out in a timely manner.
  • DF
    Danny Fuchs
    May 5, 2026
    5.0
    Annabel took special care of me today. made sure all of my modifications were set. Phenomenal service from this young lady.
  • JN
    Jolie Nuno
    Apr 28, 2026
    5.0
    The service was and continues to be amazing. Sara was very helpful, and the food was fresh; my children were quite satisfied.

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Orange, CA?

El Pollo Loco in Orange, CA, is open from 9:30 AM to 11:00 PM Monday through Sunday.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services so you can enjoy their meals at home.

Brand Certified Facts from El Pollo Loco

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Certified May 17, 2026Yext Knowledge Graph
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