Brand Certified
El Pollo Loco
4.3(1180 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
4290 E 4th St, Ontario, CA
91764, United States
Certified by El Pollo Loco • May 17, 2026
(909) 476-8771
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/ontario/4290-e-4th-st
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Ontario,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.3
1,180 reviews
5 stars
717
4 stars
270
3 stars
85
2 stars
27
1 star
81
- AAAsa AelaMay 13, 20261.0Bug filled and filthy. If I never opened my drink cup lid, I wouldn’t have noticed the gigantic bugs floating on top of the dirty ice they gave me. But only after I drank a sip and noticed bits of trash on the bottom of the cup and the rest of my family ate some of theirs. Dirty restaurant and employees that don’t care.
- BEBabak EliyahouMay 7, 20263.0This place is so freaking busy during the lunch rush. They can’t keep up with the demand. They should add some of the kiosks that you can order on, like the other pollo loco locations.
- MPMarvin ParkerMay 4, 20265.0Great service and tasty, healthy and reasonably price meals. The meal actually lasted 2 days!
- CCCristiana CerratoApr 18, 20264.0Muy amable los chicos que me atendieron.
- DRDeserie RivasMar 17, 20261.0Maria is a very RUDE MANAGER AND NEEDS TO BE RETRAINED ON CUSTOMER SERVICE!!! Zero starts because of her shitty attitude. How did you get selected to manage.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Ontario, CA?
El Pollo Loco is open daily from 9:00 AM to 9:00 PM, except on Sundays when it opens at 10:00 AM and closes at 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Can I place my El Pollo Loco order online?
Yes, you can order online through their official menu at https://order.elpolloloco.com/menu/.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Where is El Pollo Loco located in Ontario, CA?
El Pollo Loco is located at 4290 E 4th St, Ontario, CA 91764, United States.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican food, especially fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer catering and drive-thru services?
Yes, El Pollo Loco offers catering services and also has a drive-thru for convenient service.
What banks are located near El Pollo Loco?
US Bank is located nearby, which can be useful if you need banking services before or after visiting El Pollo Loco.
What dining options are available near El Pollo Loco for other meal preferences?
Nearby dining options include Boston's Restaurant & Sports Bar for pizza lovers, Green Mango Thai Bistro for Asian cuisine, Olive Garden for Italian food, and Juice It Up for smoothies and juices.
Are there any nearby places where I can shop or get services around El Pollo Loco?
Yes, nearby places include The UPS Store for printing and shipping, Kohl's for department store shopping, Sephora for beauty supplies, and various professional services like Shred Nations and Legal Services by Vivian B. Randolph.
Brand Certified Facts from El Pollo Loco
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