While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Ontario,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The marinade on the chicken is very good. I like how they introduce new dishes now and then. Bowls and salads are good too. Stop raising prices so often!
SH
Sarah Herrera
Sep 18, 2026
5.0
It was a great experience, the service was great. April helped us out and she was really nice and friendly. She was very patient with us because we were going back and forth on what we wanted, but she was patient and didn't act annoyed with our indecisiveness.
MA
Mariah Andrade
Sep 15, 2026
5.0
Excellent service, I gave specific request of the salsas and they nailed it, 10/10 would recommend!
RM
Renee Mendoza
Sep 11, 2026
5.0
Narsario, at the drive thru is excellent and does his job with a smile. it was the best experience I have had at this El pollo Loco. he has excellent customer service.
What are the regular business hours for El Pollo Loco in Ontario, CA?
El Pollo Loco is open daily from 9:00 AM to 9:00 PM, except on Sundays when it opens at 10:00 AM and closes at 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Can I place my El Pollo Loco order online?
Yes, you can order online through their official menu at https://order.elpolloloco.com/menu/.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Where is El Pollo Loco located in Ontario, CA?
El Pollo Loco is located at 4290 E 4th St, Ontario, CA 91764, United States.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican food, especially fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer catering and drive-thru services?
Yes, El Pollo Loco offers catering services and also has a drive-thru for convenient service.
What banks are located near El Pollo Loco?
US Bank is located nearby, which can be useful if you need banking services before or after visiting El Pollo Loco.
What dining options are available near El Pollo Loco for other meal preferences?
Nearby dining options include Boston's Restaurant & Sports Bar for pizza lovers, Green Mango Thai Bistro for Asian cuisine, Olive Garden for Italian food, and Juice It Up for smoothies and juices.
Are there any nearby places where I can shop or get services around El Pollo Loco?
Yes, nearby places include The UPS Store for printing and shipping, Kohl's for department store shopping, Sephora for beauty supplies, and various professional services like Shred Nations and Legal Services by Vivian B. Randolph.
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