Brand Certified
El Pollo Loco
4.3(1,198 reviews)
Certified by El Pollo Loco • Aug 30, 2026
Business Details
4290 E 4th St, Ontario, CA
91764, United States
Certified by El Pollo Loco • Aug 30, 2026
(909) 476-8771
Certified by El Pollo Loco • Aug 30, 2026
https://restaurants.elpolloloco.com/ca/ontario/4290-e-4th-st
Certified by El Pollo Loco • Aug 30, 2026
About
Certified by El Pollo Loco • Aug 30, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Ontario,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Aug 30, 2026
Hours
Certified by El Pollo Loco • Aug 30, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.3
1,198 reviews
5 stars
729
4 stars
273
3 stars
86
2 stars
27
1 star
83
- JJJohn4 days ago1.0I became violently ill from your chipotle sauce last week. I ordered it on the side and when I looked at it there were bubbles on the surface and the lid. This indicates that it had spoiled and was full of bacteria. I do not understand how you can serve someone spoiled food. Please look into this immediately. Sauces should not be left unrefrigerated. I also request that you investigate potential contamination from your employees. This is completely unacceptable. Also, a friend mentioned they received undercooked chicken that was inedible from this location. They had asked for the chicken to be 'juicy,' but it was raw and had a jelly-like consistency. It's obvious this location lacks quality checks on their food. This is dangerous and I will not be returning to this location.
- AMAntonio martinezAug 9, 20261.0Walked in at 9 pm and they said they no longer were selling chicken. Which is 99% of their menu, all because they close at 10 and didn't want to cook more chicken.
- MMManny909Aug 5, 20265.0Very good service friendly staff 👍
- JCJus CatJul 29, 20265.0Good go to for quick lunch. Excellent service and kind staff always.
- DVD VJun 17, 20265.0Food was hot and good
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Ontario, CA?
El Pollo Loco is open daily from 9:00 AM to 9:00 PM, except on Sundays when it opens at 10:00 AM and closes at 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Can I place my El Pollo Loco order online?
Yes, you can order online through their official menu at https://order.elpolloloco.com/menu/.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Where is El Pollo Loco located in Ontario, CA?
El Pollo Loco is located at 4290 E 4th St, Ontario, CA 91764, United States.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican food, especially fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer catering and drive-thru services?
Yes, El Pollo Loco offers catering services and also has a drive-thru for convenient service.
What banks are located near El Pollo Loco?
US Bank is located nearby, which can be useful if you need banking services before or after visiting El Pollo Loco.
What dining options are available near El Pollo Loco for other meal preferences?
Nearby dining options include Boston's Restaurant & Sports Bar for pizza lovers, Green Mango Thai Bistro for Asian cuisine, Olive Garden for Italian food, and Juice It Up for smoothies and juices.
Are there any nearby places where I can shop or get services around El Pollo Loco?
Yes, nearby places include The UPS Store for printing and shipping, Kohl's for department store shopping, Sephora for beauty supplies, and various professional services like Shred Nations and Legal Services by Vivian B. Randolph.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: