El Pollo Loco

Reviews

• RS

  Robert J Schmalz

  Apr 28, 2026
  2.0
  The food is terrific. I can see that the cook staff is working hard in the back. The people at the cash register are not friendly at all. This place used to be different, friendly. The cashiers appear annoyed to be serving you. They are annoyed if you don't catch their rapid-fire English spoken in low tones with an accent and with a noisy kitchen behind. This has happened to me several times. I am done with this establishment. I wonder if the manager is aware of the rude vibe they are giving off at the front. The place was empty so it wasn't a stress type of environment.
• WP

  WeZ PReZ

  Apr 24, 2026
  2.0
  The only food good here is the chicken. Rice was dry and very bland. The Mac & cheese looked like soup and I didn't even care to try the mash after two fails. Never coming here again.
• VW

  Vanessadallascowboys White

  Apr 5, 2026
  1.0
  The person working the drive thru was very very very RUDE and I will never bring my family or friends to this place or get food . I will give my money to other restaurant before I give it to your restaurant!!!!!
• RR

  Rena

  Mar 21, 2026
  5.0
  Replaced bad comment with positive, there was a miscommunication but overall Francisco is an amazing employee and great location. Thank you!
• JW

  Johnny Wade

  Mar 15, 2026
  1.0
  Arrived at 10:50, they advertised closing at 11:00 Pm not good. Drive through no one even answering or acknowledge that they were close.