Nestled in the heart of Oakland, SANA'A CAFE offers a tranquil escape with every cup. As a premier coffee shop, we pride ourselves on a rich selection of expertly brewed coffees, alongside delectable pastries and light fare. Located at 1200 Clay St, our space is a welcoming haven for locals and visitors alike, whether you're starting your day or taking a well-deserved break. Come experience a perfect blend of community and quality in a cozy, inviting atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.