We are a family-owned chocolate shop specializing in Leonidas Belgian chocolates with locations in the Rockridge neighborhood of Oakland, as well as our original shop in Walnut Creek, CA. We have over 70 different pieces of chocolate on display on our fresh chocolate counter every day and we always have special things for the holidays. You will find ganaches, caramels, butter creams and of course loads of praliné! Our chocolates have NO artificial colors or flavors, they have no fillers using only 100% cocoa butter; and our chocolate is all sustainably sourced and harvested. We also carry many other delicious European treats like toffee, shortbread, marzipan and fruit jellies. Great for gifts of all kind and every day enjoyment!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.