Since 2012, Casa de Chocolates has been creating unique, artisanal chocolates inspired by a passion for Latin American culture, culinary sensibilities, and aesthetics. What began in Berkeley, CA has grown to include a second location in Oakland, which proudly opened its doors on December 6, 2025.
We are dedicated to crafting small-batch (“hecho a mano”), high-quality chocolates for our customers throughout the Bay Area and beyond, while honoring the Mesoamerican origins of chocolate. Creative flavor combinations are at the heart of the Casa de Chocolates experience, from our award-winning Mole bonbon to favorites such as Chipotle Caramel, Tapatio, Inca Peanut Butter, Guayaba, Tequila Butterfly, and Flor de Caña Mojito bonbons.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.