While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Northridge, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I've had multiple bad experiences at this location (soda machine not working, but they will give me water instead, we didn't buy water, things being out, so u don't get the full combo paid for). Today, I ordered a burrito and paid extra for extra sauce. It was slow; there was only one other customer at the time. I saw her make the burrito; she barely put any sauce on it. I told the girl at the counter about the extra sauce I ordered, and she told me I had to pay extra, which I already did. She told the girl who made my burrito that she did, but I saw her. She told her, "Oh, just give it to her." When I walk away, I can hear them talking about me. Zero stars for customer service. I only went today because I was in a hurry, and it was in a convenient location. I'll be avoiding this location for now on.
JR
Jordana Rataizer
Mar 26, 2026
3.0
They’re super slow like 10+ minutes for your order. Plus I received a lot of judgement for ordering ‘a la carte’
They’re rude.
JS
Josue Sandoval
Jan 29, 2026
5.0
I feel like the portions are a bit smaller compared to normal pollo loco, but maybe that’s just me. Very quick service, I always wait 3 mins max after ordering. Honestly the fasted I’ve ever gotten my food.
TM
Tonie Mangum
Jun 29, 2017
4.0
The staff are very friendly and they are usually very fast.
What type of food does El Pollo Loco in Northridge serve?
El Pollo Loco serves fresh, authentic Mexican food with signature fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.
Where is El Pollo Loco located in Northridge?
It is located at 18111 Nordhoff St, Northridge, CA 91330, USA.
What are the operating hours of El Pollo Loco in Northridge?
Monday to Thursday, it is open from 9:30 AM to 6:00 PM; Friday from 9:30 AM to 3:00 PM; Saturday and Sunday from 7:00 AM to 7:30 AM.
Does El Pollo Loco Northridge offer delivery and catering services?
Yes, this location offers both delivery and catering services.
Can customers order El Pollo Loco Northridge online?
Yes, you can order online through their website or download the El Pollo Loco app for quick ordering.
What payment options are accepted at El Pollo Loco Northridge?
They accept American Express, Discover, and Visa.
Is there free Wi-Fi available at El Pollo Loco in Northridge?
Yes, free Wi-Fi is available for customers.
Are there any nearby attractions where I can visit before or after dining at El Pollo Loco?
Yes, you can visit The Soraya, the Valley's Performing Arts Center, or relax at Matador Square park nearby.
How can I find El Pollo Loco Northridge if I am coming from the CSUN campus?
El Pollo Loco is conveniently located near several CSUN campus buildings such as the Northridge Center and CSUN Special Education Department, making it easy to access after classes or events.
Are there other food options near El Pollo Loco at this location?
Yes, nearby fast food options include Subway and Panda Express, providing variety if you want to explore other meals.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: