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El Pollo Loco

4.0
(38 reviews)

Business Details

18111 Nordhoff St, Northridge, CA
91330, United States
(818) 717-0476

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Northridge, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
18111 Nordhoff St, Northridge, CA
91330, United States

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 3:00 PM
SaturdayClosed
SundayClosed

Reviews

4.0
38 reviews
5 stars
21
4 stars
8
3 stars
2
2 stars
2
1 star
5
  • SG
    Selina Garcia
    May 12, 2026
    1.0
    I've had multiple bad experiences at this location (soda machine not working, but they will give me water instead, we didn't buy water, things being out, so u don't get the full combo paid for). Today, I ordered a burrito and paid extra for extra sauce. It was slow; there was only one other customer at the time. I saw her make the burrito; she barely put any sauce on it. I told the girl at the counter about the extra sauce I ordered, and she told me I had to pay extra, which I already did. She told the girl who made my burrito that she did, but I saw her. She told her, "Oh, just give it to her." When I walk away, I can hear them talking about me. Zero stars for customer service. I only went today because I was in a hurry, and it was in a convenient location. I'll be avoiding this location for now on.
  • JR
    Jordana Rataizer
    Mar 26, 2026
    3.0
    They’re super slow like 10+ minutes for your order. Plus I received a lot of judgement for ordering ‘a la carte’ They’re rude.
  • JS
    Josue Sandoval
    Jan 29, 2026
    5.0
    I feel like the portions are a bit smaller compared to normal pollo loco, but maybe that’s just me. Very quick service, I always wait 3 mins max after ordering. Honestly the fasted I’ve ever gotten my food.
  • TM
    Tonie Mangum
    Jun 29, 2017
    4.0
    The staff are very friendly and they are usually very fast.

Frequently Asked Questions About El Pollo Loco

What type of food does El Pollo Loco in Northridge serve?

El Pollo Loco serves fresh, authentic Mexican food with signature fire-grilled chicken marinated in a special blend of herbs, spices, fruit juices, and garlic.

Where is El Pollo Loco located in Northridge?

It is located at 18111 Nordhoff St, Northridge, CA 91330, USA.

Brand Certified Facts from El Pollo Loco

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Certified May 17, 2026Yext Knowledge Graph
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