Tocumbo Ice Cream is a premium ice cream brand that specializes in authentic 100% hand crafted ice cream, producing high-quality ice cream using only the finest ingredients.
We also have a great selection of desserts like Tostilocos, Raspados, Paletas, Aguas Frescas, Fresas con Crema, Fruit Salads Corn in a cup, Escamochas and More!!!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.