Pizza Factory

Reviews

• LG

  Lee Garrett

  Jul 1, 2026
  1.0
  I don't usually leave reviews because I understand everyone has off days, and unless an experience is exceptionally good or exceptionally bad, I prefer not to. Unfortunately, this was one of those bad experiences. I first tried calling to place an order because I was having trouble with the online ordering system. The employee who answered the phone was incredibly rude, lacked basic customer service skills, and even hung up on me. After trying to call back twice without success, I decided to drive to the restaurant instead. When I arrived, the restaurant wasn't busy, but Jaden (I am pretty sure I that's her name) seemed irritated and acted as though helping customers was an inconvenience. The interaction was unpleasant from start to finish. To make matters worse, when I got home, the pizza was soggy and disappointing. After the poor customer service and the quality of the food, the entire experience was frustrating. I ate here about a year ago and had a good experience, which is why I came back. Sadly, this visit completely changed my opinion. Customer service is just as important as the food, and because of this experience, I won't be returning.
• LC

  L Calendar

  Mar 27, 2026
  3.0
  Great service but below average pizza. The crust was limp and floppy. Breadsticks were good but we came for the pizza.
• RR

  Rick Raponi

  Nov 27, 2022
  4.0
  Consistently good pizza. Nice people
• LR

  Lisa Russell

  Aug 14, 2022
  1.0
  Pizza was utterly disgusting! Crust is rubbery and low quality. Do yourself a favor, do not waste your money at this place. This was my first and last order. I basically threw 40$ in the trash! If I could give a minus star review I would.