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McDonald's

3.8
(1,329 reviews)

Business Details

952 El Monte Ave, Mountain View, CA
94040, United States
(650) 967-0328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
952 El Monte Ave, Mountain View, CA
94040, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 952 El Monte Ave in Mountain View, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,329 reviews
5 stars
585
4 stars
298
3 stars
203
2 stars
62
1 star
181
  • ZL
    zhe li
    3 days ago
    1.0
    Wait too long
  • TB
    Troy Bridges
    Aug 4, 2026
    2.0
    Managers are rude they don't acknowledge the customers waiting to pay at register, and when they do they act like is a hassle
  • LS
    Lavi Singh
    Jul 25, 2026
    1.0
    Worst McDonald’s experience I’ve ever had. I placed my order at the counter using my rewards, but I never received my food. First, the staff told me to go to the drive-thru. I waited there for 5-7 minutes while they checked my order. Then they told me to go back inside to the counter. After going back inside, the staff still didn’t give me my order. Instead, they behaved very rudely and disrespectfully. No one seemed interested in helping me, and I was treated as if I had done something wrong, even though I had a valid order and showed them my order confirmation. The entire staff was extremely unprofessional and lacked basic customer service. I would not recommend this location to anyone until the management improves staff behavior and customer service.”
  • YM
    Yifei Ma
    Jul 12, 2026
    1.0
    The staff doesn’t know how to redeem app coupons and charged me the wrong amount after I left
  • BC
    Barbara Cheyenne
    Jul 3, 2026
    1.0
    I have been going here regularly for years and never had an issue. The employees are always very friendly and the food is usually up to par. Yesterday I went by and ordered two double cheeseburgers and a large fry. When I got home I tried to eat my food but the fries were all small, hard, and oily like it was the end of the batch. I never return food but today I was really hungry and there were no deals in the app so I had to pay full price as well which is not cheap. I'm already very nervous about asking for food to be remade and avoid it at all costs but my fries were inedible. Since I live about 15 minutes away from the store, driving home and back had made my burgers ice cold and also inedible. I explained all of this in the nicest way possible and asked if they could remake it for me, the employee who was helping me called her manager over and the he just started aggressively arguing with her in Spanish right in front of me. It went on for an uncomfortably long time to the point where I felt the need to explain myself again to the manager (who never looked at me or acknowledged my existence by the way) then the original employee told me something along the line of "he doesn't understand that not everybody lives close by and he won't make new ones because it's been 30 minutes" they argued back and forth for a few more minutes in Spanish and then he angrily grabbed my bag and stomped towards the back without ever acknowledging me. At this point I was so anxious and confused I started saying sorry and that I come here all the time I've never had a problem I tried to eat the food etc. just defending myself because I was confused at the whole interaction. The employee said "no you don't need to be anxious he's just been like this with me all day". The manager here is a real piece of work. I couldn't have been nicer and was a long time regular who enjoyed this place. Now it's soured and I won't be going back. I actually left in tears because of how rude he was to me. When I got home the food was somehow even worse than before. The fries were weirdly stale like he pulled them from the back of the warmer or something and the burgers were burnt to a crisp. Just a truly awful experience.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 952 El Monte Ave, Mountain View?

McDonald's is open from 5:30 AM to 12:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru services?

Yes, the drive-thru is available daily from 5:30 AM to 12:00 AM, extending to 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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