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McDonald's

3.8
(1,314 reviews)

Business Details

952 El Monte Ave, Mountain View, CA
94040, United States
(650) 967-0328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
952 El Monte Ave, Mountain View, CA
94040, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 952 El Monte Ave in Mountain View, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,314 reviews
5 stars
577
4 stars
295
3 stars
202
2 stars
62
1 star
178
  • BC
    Barbara Cheyenne
    6 days ago
    1.0
    I have been going here regularly for years and never had an issue. The employees are always very friendly and the food is usually up to par. Yesterday I went by and ordered two double cheeseburgers and a large fry. When I got home I tried to eat my food but the fries were all small, hard, and oily like it was the end of the batch. I never return food but today I was really hungry and there were no deals in the app so I had to pay full price as well which is not cheap. I'm already very nervous about asking for food to be remade and avoid it at all costs but my fries were inedible. Since I live about 15 minutes away from the store, driving home and back had made my burgers ice cold and also inedible. I explained all of this in the nicest way possible and asked if they could remake it for me, the employee who was helping me called her manager over and the he just started aggressively arguing with her in Spanish right in front of me. It went on for an uncomfortably long time to the point where I felt the need to explain myself again to the manager (who never looked at me or acknowledged my existence by the way) then the original employee told me something along the line of "he doesn't understand that not everybody lives close by and he won't make new ones because it's been 30 minutes" they argued back and forth for a few more minutes in Spanish and then he angrily grabbed my bag and stomped towards the back without ever acknowledging me. At this point I was so anxious and confused I started saying sorry and that I come here all the time I've never had a problem I tried to eat the food etc. just defending myself because I was confused at the whole interaction. The employee said "no you don't need to be anxious he's just been like this with me all day". The manager here is a real piece of work. I couldn't have been nicer and was a long time regular who enjoyed this place. Now it's soured and I won't be going back. I actually left in tears because of how rude he was to me. When I got home the food was somehow even worse than before. The fries were weirdly stale like he pulled them from the back of the warmer or something and the burgers were burnt to a crisp. Just a truly awful experience.
  • JT
    John Thompson
    Jun 26, 2026
    5.0
    French Fries? Dude! They got the old apple pies back!!!
  • JS
    J Sargent
    Jun 23, 2026
    2.0
    Inconsistent at best. Consistently the lowest quality McDonald's you can find. Food always varies in quality, which is unusual for a chain like McDonald's. The folks who work there nice but that's about the only good thing I can say about this place.
  • JF
    Jinlong Fan
    Jun 7, 2026
    1.0
    The kitchen completely missed the FIFA collectible cup that I paid for in my curbside order. I had to waste over 30 minutes of my time driving all the way back just to get what belonged to me. Instead of fixing their own mistake, the staff treated me with extreme rudeness, interrogated me with endless questions, and acted incredibly careless—as if they couldn't care less about their error. To make matters worse, they finally handed over the item with absolute reluctance, and not a single employee or manager offered an apology. They clearly do not value their customers' time or money. Avoid this location if you expect decent service.
  • RV
    Rev Gloria Valerio
    Jun 6, 2026
    1.0
    Ordered food through app App stated order was ready (lol) - when I arrived the person on the intercom asked me to wait for a second 🙃 😅 - twice (I waited for 2 minutes). I had to repeat my app order # 3 times before she finally got it. Mind you I enunciated very clearly each digit and number. When I finally reached the window 🪟 to obtain my order the only thing ready was my drink. I was asked to pull forward and wait along with 2 other drivers 🙄 ahead of me. This happened to everyone who ordered anything more than drinks. The whole section for cars to wait for orders was full. When orders did finally start coming out some orders were incorrect 🙃. Thank goodness mine was okay after waiting 10 minutes. There was no apology. Fries were not hot - bummer 😕

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 952 El Monte Ave, Mountain View?

McDonald's is open from 5:30 AM to 12:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru services?

Yes, the drive-thru is available daily from 5:30 AM to 12:00 AM, extending to 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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