Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Reviews
3.9
1,091 reviews
5 stars
466
4 stars
336
3 stars
103
2 stars
58
1 star
128
HJ
Hersh Joshi
3 days ago
2.0
Nice employees, but one is so bad at wrapping burritos that it feels like you’re eating a bowl with a tortilla tossed in a piece of vaguely burrito shaped foil. Also small servings but that’s not the employees’ fault.
TM
Tawab Meher
May 11, 2026
1.0
Absolutely disgusting experience at Chipotle Mexican Grill. This was genuinely one of the worst customer service experiences I’ve ever had in my life. The overnight staff was unbelievably rude, unprofessional, lazy, and disrespectful. Me and my friends stood there waiting almost 10 minutes while the employees ignored us, cleaned around the store, laughed with each other, and acted like customers were annoying them. Instead of doing their jobs, they had AirPods in, mocking us, making jokes, and giving attitude the entire time.
The portions were absolutely pathetic. Barely any food in the bowl and they still acted irritated when asked for more. One employee literally slammed the drinks down aggressively with attitude like we were bothering him for simply ordering food. The whole environment felt hostile and uncomfortable.
On top of that, the hygiene was horrible. Employees were touching different things and not properly changing gloves which is honestly disgusting for a restaurant. The staff looked careless and completely untrained. Nobody seemed to care about customer service, food quality, or cleanliness.
The 3 overnight employees working tonight seriously need to be retrained or replaced because they made the entire place look terrible. I’ve never felt so unwelcome at a restaurant before. Save your money and go literally anywhere else. Worst Chipotle experience ever.
I wish there was zero stars option here they don’t deserve that at allllll period….
AI
An I
May 6, 2026
2.0
Smaller portion size. I literally got only a few spoons of steak. I don’t understand why Chipotle doesn’t train their staff to serve consistent portions, especially considering how much feedback they get about it.
SS
Shalin
Apr 29, 2026
5.0
This is my go to lunch spot and honestly it never disappoints. The guys working the line are always kind of goofing around with each other but just shows coworker chemistry; i’ve been there before. Somehow they always hook it up with the correct portions. Burritos and bowls are stacked every single time without fail.
Also noticed this location tends to run a little cheaper than others I have been to which is a nice bonus. The food is consistently good and the vibe is relaxed. Five stars, I keep coming back for a reason.
KS
Kuldeep Singh
Apr 17, 2026
3.0
The service could definitely be improved. The staff member didn’t seem very friendly, the portions were smaller than expected, and I felt rushed while making my selection. With better customer service and a more relaxed approach, the experience could be much better.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Mountain View?
Chipotle Mountain View is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Mountain View?
It is located at 2400 Charleston Rd, Mountain View, CA 94043, at Charleston Road & Highway 101.
Does Chipotle Mountain View offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I order Chipotle online or via app?
You can order online through their website https://order.chipotle.com/ or via their app available at https://apps.apple.com/us/app/chipotle/id327228455.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with real ingredients and sustainable sourcing.
Is Chipotle Mountain View LGBTQ friendly?
Yes, Chipotle Mountain View welcomes LGBTQ customers and supports inclusivity.
How can I contact Chipotle Mountain View for questions or catering?
You can email them at ca.0801.mountainview@chipotle.com or call their main phone at +1 650-969-6528.
What nearby places can I visit before or after dining at Chipotle Mountain View?
Nearby places include Starbucks for coffee, Erik's DeliCafe for sandwiches, and the Charleston Plaza shopping center for various shops and parking.
Are there nearby pet services if I visit Chipotle Mountain View?
Yes, near Chipotle you can find PetSmart and its grooming services, Banfield Pet Hospital, and VIP PetCare for your pet's needs.
Is there convenient parking or public transit near Chipotle Mountain View?
Charleston Plaza nearby provides shopping and parking facilities, making it easy to park if you drive to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: