Safeway

Reviews

• MC

  Mayra Castellon

  1 day ago
  1.0
  Arthur is the worse cashier in this store. I have no idea if he was at the end of his shift the unfortunate 3 times I had the displeasure to have him check me out but he refuses to acknowledge me, give me my total and I have to bag my own groceries because he won’t do it. But he is super friendly to men. Anyway I would be fine with his indifference if customer service was literally not half percent of his job. But today while he ignored me he was having a conversation with another employee a 20 year old kid. They where talking about going to the bar and the kid told him I’m under age I can’t get in the bar and Arthur proceeded to say you ruined it letting people know your under age. Like what kind of conversation and behavior is this from a guy that looks 40 with a 20 year old coworker. Arthur do better I called corporate and I hope they give him a write up
• VB

  Virgil Bigornia

  May 4, 2026
  5.0
  Tina at the flowers department inside of Safeway in Mountain House is AMAZING! Tina's unique designs and arrangements set her apart from other flower shops and other Safeways. Best customer service and she's the reason why I keep buying flowers arranged by Tina!
• DM

  Deb M

  Apr 25, 2026
  5.0
  Cheapest place to buy a money order - only $1. 😊
• FS

  Feyza Salman

  Apr 20, 2026
  1.0
  I wouldn’t recommend buying flowers from this place. I bought three flowers, and they couldn’t even wrap them properly in half an hour—the packaging was also very poor. The employee said they were new, but I paid $85 for just three flowers, so I expected a better level of service for that price. In my opinion, people only go there because there aren’t many alternatives in Mountain House. I honestly think that if another grocery store opened here, Safeway would lose most of its customers.
• MG

  Mikela Goodwin

  Apr 5, 2026
  1.0
  I want to bring attention to an experience my boyfriend and I had at this Safeway location. While using the self-checkout, a staff member, Noah, sat directly in front of us and stopped what he was doing to watch us the entire time we were scanning our items. At that moment, we were the only customers in the area. He did not greet us or acknowledge us in any way, but he interacted normally with other customers who arrived afterward. His behavior made us feel singled out and highly uncomfortable. Once my boyfriend finished scanning, Noah returned to his previous tasks, even though several customers were still using the self-checkout. This contrast in behavior raised concerns that we were being treated differently based on race. The conduct felt unprofessional and discriminatory. Every customer deserves to shop without feeling observed, singled out, or treated differently. Situations like this can make shopping feel unwelcoming and reflect poorly on the store. I hope Safeway addresses this issue through staff training or reviewing customer service practices to ensure that all customers are treated fairly and respectfully. I’ve also noticed several reviews from other customers mentioning feeling unwelcome at this location, which suggests that this may be a broader issue affecting the shopping experience. Thank you for taking this concern seriously.

Frequently Asked Questions About Safeway