Charleys Cheesesteaks

Reviews

• JV

  Johnny Valdivia

  5 days ago
  1.0
  Marie Torre was the rude employee had the worst attitude did not care to help us at all$18 for just the steak sandwich and this is what they gave us. We wont be coming here again i asked for a refund and they didn't want to do that either it was ridiculous
• DA

  David Arevalo

  May 7, 2026
  5.0
  We had a great experience with Kiara. She was the only one working that day and she had to help a big line of people, super patient with a great attitude. Definitely coming back.
• KP

  K P

  May 2, 2026
  1.0
  I hadn't been to Charlie's in years! Was craving a cheese steak and I wish I didn't! The first thing I noticed was the worker coming out of the back with gloves on he took my order and punched the computer screen with gloves then attempted to make my sandwich with the same gloves so I politely asked him to change his gloves. My cheesecake was dry the meat was filled with particles from the grill which look like it hadn't been cleaned in Forever the amount of meat you're given on a sandwich is ridiculously small I got the cheese steak with peppers onions and mushrooms didn't see not one Mushroom in my sandwich. The bread tasted sour in which I asked the young lady is it sourdough bread she said it was wheat it clearly was white bread maybe even sourdough wanted to make sure i wasn't eating spoiled bread because the sour taste is normal if it's sourdough. I got my lettuce and tomato on the side and the lettuce and the tomato was bad so I didn't put it on the sandwich. When the guy went to cut my sandwich, the knife had old food particles, lettuce, cheese, and steak from a previous sandwich all of that fell into my sandwich in which I didn't say anything because I didn't even want to sit through and watch them remake me a whole other sandwich. I had to go . All I could do was pray that it wasn't old particles that fell into my sandwich . The ketchup even tasted old. when my sandwich was being made I looked up and saw a sign on the wall that said "no refunds". I'm pretty sure people ask for refunds all the time considering the lack of quality they're putting into their food! This place needs to be shut down immediately!
• MA

  Martha Alvarez

  Apr 29, 2026
  5.0
  STEPHANIE THE LEAD IS AMAZING!! I come here a lot for lunch, and she's almost always there to take my order. She's so nice and her personality is just so upbeat, definitely makes my food taste better 🫶🏼
• ML

  Mimi Love

  Apr 29, 2026
  5.0
  I really appreciate what Stephanie brings to your business. I live closer to the Charlie’s in Riverside but I patronize this location more because of that service. Stephanie always is so professional and calm even when it’s super busy. She manages orders, delivers them timely, and her overall disposition and demeanor is always pleasant and cheerful. I truly appreciate what she brings and delivers to Charley’s.