Premium Soufflé Pancakes is Gram’s signature dish.
The premium pancakes are fluffy and light -- a delicate choice for brunch. The process of making the premium pancakes requires extra time and attention to detail, requiring approximately 30 minutes of wait time.
This location is on 500 N Altantic Blvd, Ste 179, Monterey Park, CA 91754, opened on April 8, 2023.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.