AB
Alice Brutskaya-Stempkovskaya
4 days ago
I’ve stopped at this location twice for coffee, and unfortunately, both times it took more than 20 minutes to get my order. On top of that, the coffee tasted burnt and sour. The place is also extremely small, barely fitting a few people inside. Overall, not a great experience.
RA
Rainier Apolonio
Sep 24, 2026
The staff here are very nice and welcoming. I’ve been getting my order here early morning and haven’t had issues with getting my food/drinks from them. They’ve even offered me a free donut while sometimes waiting for them to wrap up my order. I’m just happy to see a Dunkin in this area.
I feel really bad giving this pace a one star. I love Dunkin donuts and was looking forward to this opening. Unfortunately, like others have stated, donuts are stale. Coffee, however is good. However, what bugged me is the service. I ordered two lattes and a few donuts. The worker accidentally charged me for 3 lattes. I said we only ordered two, but they said they thought we said 3. They wouldn't take it back or refund us. Customer service is really lacking here. I didn't make a big deal since my child was in the car. But management really needs to train the workers more.
Basically, I walked into the store right as the worker was heading toward the back. I assumed he was coming right back, so I started looking over the donut selection while I waited.
A couple of minutes went by and nobody came out, so I called out for some help multiple times. Still nothing. Eventually, some guy with a ponytail walked out from the back talking on the phone, didn’t even look in my direction, and either couldn’t hear me or just flat-out ignored me.
At that point, I didn’t even want him touching my food. I just left and went to another donut shop, which honestly ended up being a blessing in disguise.
I will NEVER go back to this Dunkin’ location.
CV
Carlos Valle
Sep 9, 2026
I placed a mobile order for pickup at a specific time. They had plenty of time to prepare a simple large iced coffee and a Breakfast sandwich. I probably placed the order at 6:10 am for a 6:45 pickup window. I know sometimes things can happen and things get delayed a little. I arrived at 6:46, and nothing was ready. I have to be at work and open at 7 am. It was 7:58 when I still did not get anything I ordered, and nothing was being done about my order, so I left. The young lady kept apologizing for the delay, but the manager didn't seem bothered by it. I asked for my order to be canceled because of the long wait. I was still charged 17 for the breakfast I never got.
They need to close and restructure their management and staff.