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McDonald's

3.8
(693 reviews)

Business Details

(949) 380-0911
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27700 Santa Margarita Pky, Mission Viejo, CA
92691, United States

Hours

Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 27700 Santa Margarita Pky in Mission Viejo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
693 reviews
5 stars
313
4 stars
151
3 stars
87
2 stars
33
1 star
109
  • KL
    Kay Lee
    Jun 25, 2026
    1.0
    I was trying to order breakfast on the app and it looks like it didn’t let me do it five minutes prior to the 10:29am breakfast ending time. I called them letting them know that I’m having an issue trying to place that order and I was going to be arriving exactly at 10:30 AM to pick it up, and I explained to the person that answered the phone and all he said was OK What do you want me to do about it? In such a rude tone and voice, and I specifically asked him how come it’s doing this and is it too late to order, and that’s what he responded and told me, so I repeated myself again and I said is it too late to purchase this if I get there at 10:30 AM he says it’s already 10:30 when it wasn’t, it was now 10:28, all I said was thank you and he hung up on me so whoever answered that Phone was very rude and had bad Customer Service!
  • JF
    John FromTeamspeak
    Jun 16, 2026
    1.0
    Don't come here expecting to be served during advertised hours. I understand nobody likes customers coming in right at closing. I’ve worked service long enough to know that’s part of the job. However, I arrived 10 minutes before the posted closing time and watched the drive thru employee hold a single car at the speaker for the entire time without taking the order. About 30 seconds before closing, he finally took that order, then immediately told every other car that had been patiently waiting that they were closed. I even overheard a customer who had placed an app order essentially having their order refused despite already completing the ordering process. What makes this infuriating is what it forced on everyone behind that first car. Every vehicle was effectively trapped in the drive thru with no warning, no signage, and no way to make an informed decision. The only exit was to reverse out one car at a time, which would have wasted even more time for everyone involved. Customers were left boxed in, sitting there while the franchise essentially pretended service was still possible. This is not normal closing procedure. It shows a complete lack of consideration for customers who committed their time based on posted hours. If service is going to stop before closing, there needs to be a sign at the speaker so people are not entering a line that will not be served. Anything else is disorganized and disrespectful. I could have gone down the street to Taco Bell, where if they are closed they make it obvious immediately instead of trapping customers in a drive thru with no exit strategy. That basic level of clarity is what any reasonable customer expects. After reading other Google reviews, this does not look like an isolated incident. It appears to be a repeated pattern at this location, which makes it worse. This is not about being turned away at closing. It is about wasting customers’ time, trapping them in a situation they did not agree to, and handling closing in a way that shows zero respect for the people in line. Despicable behavior. It is hard to take the standard corporate response seriously when every review is met with the same automated “We’d like to look into this further for you. Please Contact Us.” while nothing appears to actually change. Please, do better...
  • SH
    Sung Han
    May 3, 2026
    1.0
    I waited 20 minutes at the curbside pickup spot for my Breast Deluxe order at around 7:00 AM, even though there were barely any cars in the drive-thru or customers inside. I eventually went inside to check on my order, only to find that it had been sitting there the entire time. When I asked about it, I was told they “didn’t see me,” despite me waiting outside for 20 minutes. What was especially disappointing was that there was no apology or acknowledgment of the inconvenience. On top of that, it took another 10 minutes just to get someone’s attention at the counter because the staff inside were not paying attention to customers waiting. Overall, the customer service was very poor. The staff and management need better training in communication, attentiveness, and order handling.
  • SK
    srikanth korra
    Apr 18, 2026
    1.0
    I ordered the food when I went for pick up no one showed up. I tried multiple times calling them but no one responded. When I went to curb side pickup window the people are peeking from the window not responding. I tried to call then the manager shows up and said very rudely everything its closed. Cancel your order with very unpleasant behavior. This is very bad i felt frustrated.
  • RB
    Ram Bar
    Apr 15, 2026
    1.0
    They forgot my nuggets.stupid people!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

The McDonald's in Mission Viejo is open for dine-in from 6:00 AM to 9:00 PM daily.

When is the drive-thru service available at this McDonald's?

Drive-thru is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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