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Brand Certified

Chipotle Mexican Grill

4.0
(303 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
25523 Marguerite Pkwy, Mission Viejo, CA
92692, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

4.0
303 reviews
5 stars
161
4 stars
60
3 stars
28
2 stars
18
1 star
36
  • TB
    Timur Bai
    May 7, 2026
    4.0
    Good spot. Usually not busy and plenty of parking
  • CJ
    Charles Johnson
    May 4, 2026
    2.0
    Have been craving Chipotle so went in to one of my favorite locations only to experience one of the rudest employees I’ve ever encountered. The associate warming tortillas and scooping rice and beans with tattoos up their neck may be the perfect candidate for permanent mobile order duty. Keep them away from customers because they clearly do not want to interact with anyone. Zero welcome/greeting, zero eye contact, no response after thanking them. They even knocked a wrapper or label, that clearly didn’t belong, into the black beans after serving me, only to scoff when I brought it to attention and continue serving from it to people behind me - clearly does not care about friendliness, nor safety or cleanliness. Honestly, thank goodness for the last 2 associates because they were at least slightly normal human beings who understand how social interactions work. Will not be returning to this location, because, now, I will forever associate this location with the absolute worst interaction I’ve ever had (or lack there of) with a food service employee.
  • IM
    ibee mac
    May 2, 2026
    1.0
    This was by far the worst Chipotle experience I’ve had. I placed a pickup order for 5:00 PM. When I arrived, there was no greeting or assistance—just a gesture toward a pickup shelf where I had to search through multiple bags to find my order. When I got home, the food was completely unacceptable: * Guacamole was watery * Chicken bowl was mostly fat * Steak burrito had a strong, fishy taste and was inedible I tried calling the store three times with no answer and reached out through the app, but received no real help. I returned to the store at 7:00 for a refund and was told they couldn’t process it in person and that I had to go through the app or phone—both of which I had already tried. The manager was dismissive and unhelpful. $40 worth of food wasted, and no resolution. If this is company policy, it needs to change. Extremely disappointing experience at this location.
  • MM
    Mark
    Apr 18, 2026
    1.0
    Worst experience ever. Ordered through a 3rd party for delivery. Wrong food was delivered, Chipotle's issue. The ticket on the bag had the correct order. The food in the bag was wrong, not packed correctly. Called them to try and resolve the issue. Only had some terrible automated system. Could not get through to a person. Automated voice stated to deal with the delivery service, however, it was not their issue. No wonder it's call Crapotle. I'll never eat there again as there are much better choices. We were pressed for time as well, and their mess up ruined our softball game as we did not eat lunch.
  • ZS
    Zaynab Sabeti
    Mar 16, 2026
    5.0
    Great service

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Mission Viejo?

Chipotle Mexican Grill in Mission Viejo is open every day from 10:30 AM to 10:00 PM.

Can I order Chipotle meals online for pickup or delivery?

Yes, you can order online for in-store pickup or delivery via the Chipotle app or their order website.

Brand Certified Facts from Chipotle Mexican Grill

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Certified May 17, 2026Yext Knowledge Graph
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