This profile is uncertified and using publicly sourced data
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Business Details
About
BakeryCafeRestaurant
Heather Hardcastle eliminated gluten from her diet nearly 20 years ago to help ease chronic digestive issues. When she found it difficult to purchase the sweet treats she craved, she decided to make them herself! She later went on to study baking & pastry arts at The Culinary Institute of America and through much trial and error, she mastered the art of creating gluten-free recipes that had incredible taste, quality and texture.
Heather started Flour Craft Bakery in 2010, working and together with her husband & business partner, Rick Perko, they opened Flour Craft’s first retail location in San Anselmo in in 2013. MiIl Valley Lumber Yard is Flour Craft's second location, opened in 2018.
Location
Hours
Monday8:00 AM - 3:00 PM
Tuesday8:00 AM - 3:00 PM
Wednesday8:00 AM - 3:00 PM
Thursday8:00 AM - 3:00 PM
Friday8:00 AM - 4:00 PM
Saturday8:00 AM - 4:00 PM
Sunday8:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.