John Dough Cookie Factory is a CFO-A permitted and licensed home kitchen cookie business . We specialize in gourmet bakery style cookies that will likely be the most delicious cookies you have ever tasted. We have several choices and are coming up with new flavors frequently. Generally most people do door pick up but if you have a busy schedule, we might be able to arrange delivery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.