El Pollo Loco

Reviews

• GS

  Gabriela Smith

  5 days ago
  5.0
  Muy rico
• EC

  Ever Cifuentes

  May 7, 2026
  5.0
  Nice
• DR

  Dina Ross

  Apr 25, 2026
  5.0
  This restaurant is great! The chicken is tender and flavorful
• EB

  Erykah B

  Mar 31, 2026
  1.0
  My drink was not what I ordered Ordered raspberry tea Idk what I got Threw it out Was not tea Ordered a small chips & guacamole Asked the guy at the window for the chips that go with my guacamole He said I wasn't charged for the guacamole And still didnt give me my chips Guacamole & chips are on my receipt Asked for 3 salsa fresco And 3 avacado salsa Received 1 salsa fresca 3 avacado salsa Asked for two more salsa fresca He gave me three more green At that point I gave up and drove off Frustrating and annoying 😑 3/31/2026 1:31pm chk 1204
• LR

  Lou's Review

  Mar 22, 2026
  1.0
  We visited El Pollo Loco on 3/21/26 and used the drive-thru, and this was by far the worst experience we’ve had at any location. The service was incredibly slow and disorganized, and it’s clear there are serious management issues here. It took 8 minutes just for someone to take our order, and then another 20 minutes at the window before we finally received our food. This isn’t a one-time issue either — we’ve had multiple bad experiences at this same location. At this point, it’s not just disappointing, it’s unacceptable. Something needs to change because this level of service is far below what customers should expect. Consider this a warning if you’re thinking about stopping here.