TZ
Toby Zambetti
Oct 4, 2026
We went back to Lou’s Coffee Shop to give it another chance, and once again regretted it.
On multiple visits, we’ve sat for 15–20 minutes without anyone even acknowledging us. No water, no coffee, no server stopping by not even a simple “We’ll be right with you.” Meanwhile, we can see servers chatting pleasantly with other tables and giving them attentive service. Sitting there being completely ignored while everyone around you gets attention is frustrating and insulting.
This has happened more than once, so it’s hard to dismiss it as an isolated bad day. Customers shouldn’t have to wonder whether their table will receive service at all. A greeting and a glass of water are basic hospitality, and Lou’s repeatedly fails to deliver even that.
Then there’s the noise. Music plays in the dining area while different music blasts from the kitchen, loudly enough that the two compete throughout breakfast. It’s an irritating, chaotic soundtrack to an already unpleasant experience.
Lou’s has a nice location and has been around for years, which makes these problems even more disappointing. You’d expect an established restaurant to have figured out how to acknowledge its customers and provide a comfortable place to eat.
The repeated neglect and unpleasant atmosphere have given us no reason to return.
Kids friendly breakfast, great service and fresh food.
Thank you 🙏
They make the food astoundingly fast! The omelets are great, and the coffee cake is a must-have.
What an amazing little place! Friendly service, cozy atmosphere, and most importantly, excellent food! Omelet was so well made, and unlike many other breakfast places, toasts were warm and fluffy and perfectly toasted vs cold and dessicated. Highly recommend.
KF
Kristover Fitzsimmons
Jul 29, 2026
Absolutely great breakfast/ brunch place. Can be wait but only because it's good. Never long though. Great service, fast, friendly. Great hash browns, so much bacon.