Vons

Reviews

• TB

  Tammy Barela

  6 days ago
  1.0
  I had to buy 15 cases of water the big water is the 40 count and the employees told me that I have to carry them myself that they are not going to help me take it to my car I am a 63-year-old woman
• GG

  Gigi Gonzalez

  Apr 12, 2026
  1.0
  This is my neighborhood Vons have been coming here some years and I can’t believe how much it’s declined. I came two days in a row with no open cash registers only self checkout. The fruits and vegetables are no longer of good quality. Don’t know if management changed or what is causing the decline. Can’t wait for the new Sprouts!
• RC

  Rebecca Contreras

  Mar 30, 2026
  4.0
  My shopping favorite.
• AZ

  Amy Zanlungo

  Mar 20, 2026
  3.0
  Staff is good but they are perpetually understaffed. The lines are always crazy long and I don't recall seeing an express lane often, if ever.
• SP

  sabrina plaza

  Mar 3, 2026
  1.0
  Hello I am writing a complaint that I don't due ever but feel like this one was a big mistake on the bakery's end. On my first attempt to order a specialized cake for my husband/s 50th Goth Party, I was told to come back after Valentines. My second attempt, Lilly wasn't there so I went back the next day as I was told she is in charge of these orders. Then, I called the bakery to ensure the manager, Lilly was there so I drove over. I never met Lilly but instead Nelson took my order and went back and forth to speak to "Lilly" to take my order. I waited patiently there for at least 45 minutes for Nelson to get my order written out correctly. He went back and forth to speak to Lilly and made adjustments to my order. He even drew a picture of the cake that I wanted, then gave me the paper work. I payed for the cake at the front register and did not keep the reciept as I was not told to keep it for pick up by Nelson. I sent my cousin to pick up the cake on the Feb 28th with the cake order paperwork. Long story short, the order was never placed, I wasted so much time placing this order for Nelson to not even keep his copy to turn in, therefore no order placed because he didn't keep his copy?? I don't know for sure. In the end, my cousin was there with my paper copy of my order for a long time too trying to figure this all out. No apology. She was told it was our fault for keeping the wrong copy of the cake order. So I paid for a cake that was never made, order never placed, and no apology. I still have the cake order taken by NELSON who I was very patient with but this employee didn't have the knowledge to take the order accurately. I wanted to speak to Lilly but never got to. What a mess and a waste of time.

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