From our family to yours...
Paradise Cookies & Ice Cream® is a privately-owned, family-run cookies and ice cream establishment founded with one simple notion in mind: to bring high-quality and affordable cookies and ice cream services to neighborhoods throughout Southern California with unparalleled customer service. All our cookies are made from scratch and baked fresh throughout the day using only the finest all-natural ingredients. Our line of homemade premium ice cream is made the old-fashioned way, with just the right amount of butter fat to ensure that every bite tastes rich and creamy. Private catering services are also available through our fleet of Paradise Trucks®.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.