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McDonald's

3.8
(3,425 reviews)

Business Details

695 S Western Ave, Los Angeles, CA
90005, United States
(213) 384-6414
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
695 S Western Ave, Los Angeles, CA
90005, United States

Hours

Monday4:30 AM - 3:00 AM
Tuesday4:30 AM - 3:00 AM
Wednesday4:30 AM - 3:00 AM
Thursday4:30 AM - 3:00 AM
Friday4:30 AM - 3:00 AM
Saturday4:30 AM - 3:00 AM
Sunday4:30 AM - 3:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 695 S Western Ave in Los Angeles, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
3,425 reviews
5 stars
1,540
4 stars
654
3 stars
536
2 stars
238
1 star
457
  • JK
    Jjang King
    Jun 21, 2026
    1.0
    I can no longer stay silent, so I am finally leaving this review. Every Sunday morning, I use the drive-thru at this location to buy breakfast. Almost every time, my order is handed to me by the same young Asian male employee who regularly works the drive-thru window on Sunday mornings. After so many visits, I immediately recognize him, and unfortunately every negative experience I have had at this location has involved this same employee. To be completely honest, I cannot remember a single time when my order was given to me correctly with all of the items I paid for. There is almost always something missing. The common factor in every bad experience I have had at this location is this particular employee. Whether it is missing items, rude behavior, or poor customer service, the problems always seem to involve him. On one occasion, I checked my order before leaving and noticed that an item was missing. When I politely pointed it out, instead of apologizing and fixing the mistake, he became irritated and insisted that he had given me everything I ordered. I then showed him my receipt to prove that an item was missing. Even after seeing the receipt, he handed me the missing item with a rude attitude and without any apology. When I mentioned that he was being unprofessional and unfriendly, he responded as if he did not care at all and simply shut the window in my face. As a regular customer who visits almost every Sunday, this has become extremely frustrating. I honestly do not understand how someone who is consistently rude, repeatedly gets orders wrong, and shows so little regard for customers is still allowed to work there. Mistakes can happen in any business. However, what is unacceptable is the repeated lack of professionalism, poor customer service, and complete disregard for customers. I spend my money at this location regularly, and I am extremely disappointed with the treatment I continue to receive. If this happens again in the future, I will not stay silent. I will make sure management is fully aware of what is happening and will continue to share my experience publicly so that other customers know what to expect. Very disappointing experience. This location seriously needs to improve its customer service and quality control.
  • CC
    Checo
    Jun 18, 2026
    2.0
    People just sitting, not consuming ,occupying tables no place to sit
  • DW
    Damon Winchester
    Jun 18, 2026
    5.0
    My wife and I only go to this McDonald’s because of their staff member: Jimmy. He’s always a step ahead it seems like when we order. We have 3 kids and when he notices; he asks things like, “Would you like a straw for their drink?” He’s very nice. Very cordial. His customer service is excellent.
  • CR
    Carlos Ramirez
    Jun 12, 2026
    5.0
    One the best tasting McDonald's that McDonald's has to offer. I try to frequent this McDonald's all the time. The staff is amazing and distant and will always order your food. I use the kiosk. The location is what your expect from wiltern but toned down to seem like a star wars McDonald's. Always fun to be surprised by the people here. Recommended for anybody visiting Wilshire and western. Past 7th street is cool too.
  • JR
    Jarret Rice
    May 30, 2026
    3.0
    Surprisingly fast for being busy. But it's weird to get a breakfast sandwich when it's not even hot enough to melt the cheese. And they charge for a bag to carry your food out.

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Certified July 05, 2026Yext Knowledge Graph
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