While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I haven't had a burrito in long time from this place pollo loco I order a burrito with fries the guy took my order chrgered me for a combo I never wanted a combo just a drink and add some French fries to my burrito. I went back don't know why the supervisor started talking me Spanish I was like English please I don't why she started talking m3 Spanish I just told give me back my change what owe me that all I am never coming back here again this worst pollo loco learn how take orders not just give what want and charge me money... Plus the burrito was all nasty not even had no chicken still bother me that supervisor started speaking me Spanish I dont speak Spanish lady...
GL
Gustavo Chavez Luevano
Oct 11, 2026
1.0
I waited 5 minutes and no one helped me—shitty place—and there were more than 8 people working there.
BG
Brian G
Oct 1, 2026
1.0
I placed a mobile order at 10:21pm thinking it would speed up the process. Once I get to the window to pick up my order, I was told “they haven’t made it yet” and was forced to park on the side of the building. Then I waited about 10 minutes to get my order. After I was given cold food, I was able to put my finger in it and it was not hot at all. I ended up getting a refund at 10:43pm, that’s 22 minutes. The manager was very rude when giving me my order and giving me my refund. This is unacceptable
JO
Juan Ocampo
Sep 22, 2026
5.0
Muy bueno él servicio dé Maria muy amable y professional muy sonriente y la comida muy recommendable me parece muy sabroso todo lo recomiendo
ER
Edwin Rivera
Sep 16, 2026
5.0
I travel all across the city for work every day and have visited practically every El Pollo Loco location out there, but this one is hands down the absolute best. Right from the moment I walked in, the vibe was incredible. The cashiers greeted me with warm smiles, provided fast service, and the manager was absolute perfection—delivering truly unforgettable customer service. On top of that, the food was amazing!
What are the opening hours of El Pollo Loco on weekdays?
El Pollo Loco is open Monday through Friday from 9:30 AM to 11:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Where is El Pollo Loco located?
El Pollo Loco is located at 1833 S La Cienega Blvd, Los Angeles, CA 90035, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for customer convenience.
Can I order El Pollo Loco food online or via an app?
Yes, you can order online via their website or use the El Pollo Loco app available on the Apple App Store.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, El Pollo Loco provides free Wi-Fi for customers inside the restaurant.
Are there any fitness centers near El Pollo Loco?
Yes, LA Fitness and My Gym Children’s Fitness Center are nearby, which is convenient if you want to grab a meal after a workout.
What grocery stores are close to El Pollo Loco?
Smart & Final Extra! and La Cienega Farmers Market are nearby options for grocery shopping before or after your visit.
Are there any coffee shops near El Pollo Loco where I can relax?
Yes, The Coffee Bean & Tea Leaf is close by, perfect for enjoying coffee or tea before or after your meal.
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